Manager, Medical Writing Quality

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our goal is to give clients a unique business perspective on how SAP technology can enhance their operations. Leveraging EY’s SAP capabilities, Supply Chain, FICO, BPC, Data & Analytics, Customer, Technology & Architecture, and SuccessFactors—we help clients improve performance and boost productivity.

The opportunity In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment.

Lead workstream delivery and ensure effective management of processes and solutions.

Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Serve as an SAP Manager responsible for the design and implementation of SAP S/4 HANA capabilities supporting the Order-to-Cash (OTC) workstream, including but not limited to order management, pricing, ATP, delivery processing, billing, and customer order-related reporting. Manage and provide leadership to teams of professionals, actively engaging in staff development and practice management. Run workshops, gather requirements, design, configure, and support the end-to-end process for SAP Order-to-Cash, able to provide the design proposals with understanding of requirements from other key modules like Supply Chain (Planning, Manufacturing, Quality Management, TM, EWM), Procurement, and Finance. Demonstrate in-depth technical capabilities and possess strong business acumen. Lead and deliver quality SAP projects or workstreams. Leverage leading-practice business process knowledge for Order-to-Cash and apply to the client's business requirements. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Establish relationships with client personnel at appropriate levels.

Skills and attributes for success To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

On your typical engagement, you will collaborate with the key stakeholders to assess their needs and provide insights on SAP system capabilities. You will lead requirement gathering, solution architecture, blueprinting, testing, and documentation, while also managing the functional design of the solution. By working closely with stakeholders and the technical team, you will translate requirements into effective business solutions, ensuring seamless configurations and integrations with both SAP and non-SAP systems. Your collaboration with architects, functional specialists, and developers throughout the design, implementation, testing, and go-live phases will be crucial for alignment with the PMO team. A strong understanding of master data and hierarchies in the OTC process is essential, as is the ability to coordinate with cross-functional teams for comprehensive solution delivery. You will also supervise teams to foster a culture of trust, encourage diverse perspectives, and provide coaching and feedback.

Strong analytical skills to develop solutions to complex problems. Proven ability to manage engagement economics and resource planning. Experience in leading teams and managing change effectively. Ability to identify opportunities for additional services and lead specific RFP responses.

To qualify for the role, you must have

A bachelor’s degree (4-year degree). Typically, no less than 4 - 6 years relevant experience in SAP Order-to-Cash (OTC), including hands-on configuration and design.

Proven experience leading SAP workstreams or small project teams through the full lifecycle (requirements, design, build, test, and deployment). Strong functional knowledge of SAP S/4HANA OTC processes, including order management, pricing, available-to-promise (ATP), delivery processing, and billing. Experience facilitating client workshops, gathering business requirements, and translating them into scalable SAP solutions.

Demonstrated ability to manage deliverables, track progress against milestones, and communicate status, risks, and dependencies to stakeholders. Experience working across cross-functional SAP modules (e.g., Finance, Procurement, and Supply Chain) to support end-to-end process design.

Strong written and verbal communication, presentation, client service and technical writing skills. Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions. Ability to manage multiple priorities and workstreams in a fast-paced client environment. A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

Prior consulting experience with a focus on SAP OTC transformations. SAP S/4HANA certification(s) in Sales (SD) or Order-to-Cash (e.g., SAP Certified Application Associate – SAP S/4HANA Sales). Experience leading or playing a key role in at least one full lifecycle SAP S/4HANA OTC implementation (from design through deployment and stabilization). Experience designing and optimizing end-to-end OTC processes, including integration points with Finance (FI), Supply Chain, and Logistics Execution.

What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.

What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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