AVP, Reporting Lead, RiverX

Who We AreCross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.What We're Looking ForWe are seeking a dynamic Reporting Lead to drive our reporting and analytics function with an AI-first mindset. This role combines hands-on technical expertise with people leadership, owning the delivery of high-impact reporting solutions while managing a geographically dispersed team. The ideal candidate is a self-starter and quick learner who thrives in a fast-paced, cross-functional environment at Cross River Bank.Responsibilities:Leadership & Team ManagementLead a geographically dispersed reporting team, fostering collaboration across time zones and locationsRun all scrum ceremonies (stand-ups, sprint planning, retrospectives, refinements) with discipline and purposeContinuously improve team velocity, quality, and delivery predictability through data-driven coachingProvide stretch assignments that grow individual capabilities and expand the team's collective skill setManage and enable competing stakeholders across CRB, balancing priorities with transparency and clear communicationServe as the single point of accountability for reporting deliverables across business linesCross-Functional Collaboration & Project SupportSupport projects and strategic initiatives by collaborating closely with Data Ambassadors to align reporting deliverables with business objectivesBalance and prioritize project/initiative work alongside BAU responsibilities, ensuring timely delivery across bothPartner with the Data Engineering team to ensure data availability and co-develop data marts that directly support reporting needsCollaborate with Data Semantics and Intelligence to leverage correct data mappings, ensuring accurate KPIs in all developed reports and visualizationsAI-First Design & InnovationChampion AI-first design principles in all reporting and analytics workflowsLeverage Claude Code and AI-assisted development to accelerate report creation, code generation, and data transformationIdentify and implement opportunities to automate manual reporting processes using AI toolingEstablish standards and best practices for integrating AI capabilities into the team's development lifecycleTechnical DeliveryDesign, develop, and maintain interactive dashboards and reports using Tableau, SSRS, and AWS Quick SuiteImplement and manage data integration processes using SSIS and modern ETL patternsWrite and optimize complex SQL; build procedures and functions in SnowflakeMigrate existing reports to new data sources while maintaining accuracy and functionalityEnsure data integrity and governance across all reporting platformsTroubleshoot and resolve reporting issues with urgencyOperational AccountabilityOwn end-to-end accountability for critical, recurring business functions enabled by reporting — including monthly statement processing, regulatory filings, and scheduled data extractsEnsure all production reporting processes have documented run books, standard operating procedures (SOPs), and support instructions maintained to current-state accuracy and made available to the Data Production Support teamCo-own with Data Production Support the definition and monitoring of SLAs for production report delivery, ensuring on-time execution and proactive communication of any delays or failures to impacted stakeholdersCo-own with Data Production Support a production reporting calendar that accounts for dependencies, blackout windows, and business-critical deadlinesConduct periodic operational readiness reviews for new or migrated reports before promoting to production, including sign-off from the support teamDrive root cause analysis and implement permanent fixes for recurring production incidents, reducing mean time to resolution (MTTR)Ensure business continuity planning for critical reporting functions, including backup procedures, failover processes, and disaster recovery documentationRequired Qualifications:Proven experience leading reporting or BI teams in a fast-paced environmentStrong hands-on skills with Tableau, SSRS, and SSISSolid SQL programming expertise, including Snowflake procedures and functionsFamiliarity with Claude Code or similar AI-assisted development toolsExperience with Agile/Scrum methodology, including facilitating ceremoniesKnowledge of Athena, JIRA, and ConfluenceBachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)Preferred Qualifications:Experience in financial services or a regulated industryFamiliarity with AWS Quick Suite, Power BI, or QlikViewExperience with conversational analytics or natural language query (NLQ) tools such as ThoughtSpot, Power BI Copilot, Tableau Pulse, or equivalent platforms that enable business-user self-service through AI-driven Q&AKey Attributes:Self-starter – Operates with minimal direction; identifies problems and drives solutions proactivelyQuick learner – Rapidly absorbs new tools, technologies, and business domainsStakeholder navigator – Diplomatically manages competing priorities across CRB's business unitsPerformance-obsessed – Relentlessly improves team output, quality, and moraleDetail-oriented – Maintains precision when working with complex datasets and governance requirementsClear communicator – Translates technical concepts for non-technical audiences; communicates up, down, and across with equal effectiveness#LI-JJ1 #LI-Hybrid #LI-OnsiteSalary Range: $140,000.00 - $160,000.00Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.