Automotive Service Advisor

$50,000 - $65,000 Performance-Based Income! Job Intro Award Winning Cole Nissan is a GREAT place to have a Rewarding Career! Our High-Volume Service Department needs to hire Service Advisors to guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, schedule appointments and more. Experience is preferred. We appreciate our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.Cole Nissan has won the Nissan Award of Excellence multiple years in a row for outstanding performance results in sales, customer satisfaction, and owner loyalty. Job Description Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, schedule appointments for service/maintenance/recall work and more. $50,000 - $65,000 Performance-Based Income! Excellent training! Rapid career advancement! We promote from within! Health and dental insurance 401(k) savings plan PTO - paid time off Employee discounts on vehicles and service State-of-the-art facilities A positive and professional team environment Responsibilities Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, and schedule service appointments Greet customers, answer questions, and offer additional services including special promotions Follow status of customer's vehicle from service bay entry through completion of work and ensure customer is satisfied Maintain high CSI score Requirements Automotive Service Advisor experience is preferred but not required General automotive operational knowledge Excellent customer service and communication skills A positive attitude, good work ethic and professional appearance Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment Valid driver's license High school diploma or equivalent Must pass pre-employment background check, MVR, and drug screen #J-18808-Ljbffr