Senior Retirement Services Specialist - Wealth Operations

Compensation Range Hourly: $23.80 - $27.65 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to accurately process Held Away/Shadow and 401(k) transactions to ensure outside custodian activity is timely and correctly reflected in the Trust Accounting System. This role also supports client onboarding, reconciliation, fund valuation activities, and quality reviews while managing multiple priorities with strong attention to detail. Work Schedule First shift (flexible hours between 7:00 a.m. – 5:00 p.m.) Essential Functions Process Held Away/Shadow and 401(K) transactions to ensure outside custodian activity is accurately and timely reflected in the Trust Accounting System. Work with Trust Accounting Vendor to establish new clients for Fund Valuation Services. This includes collaboration to ensure all client-related requirements are met during the onboarding process. Ensure Held Away/Fund Valuation is performed accurately to avoid critically impacting downstream processes and inaccurate client reporting including Trust Fees, which may result in reputational loss with clients and advisors. Monitor, research, and resolve out of balances appearing on Held Away/Fund Valuation related reconciliation reports. Perform and review all functions associated with Fund Valuations, including NAV calculations for institutional portfolios, and assess impacts to NAV. Evaluate current procedures and present ideas for process improvement relative to client experience, efficiency, or automation. Expand Wealth Processing knowledge by participating in cross functional training within the department. Perform other duties as assigned. Knowledge, Skills & Abilities Required Demonstrate subject matter expert (SME) knowledge of Held Away/Shadow/Fund Valuation processes and the impact these functions have from both the client and liability perspective. Ability to recognize the critical impact of accurate valuation/pricing and how it affects clients and other business lines. Ability to resolve complex issues related to Funds Valuations, Held-Away or 401K Processing. Strong analytical and critical thinking skills with ability to solve challenging issues and make decisions related to Fund Valuation and Held Away Processing. Ability to work independently in a fast-paced environment, prioritize and perform varied assignments with frequent distractions. Proactively identify, mitigate, and communicate liability risks related to Trust Held Away and Fund Valuation activities. Identify opportunities for process improvement and process efficiencies. Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities. Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills. Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values. Advance level proficiency with Microsoft Word, Excel, Teams, and Outlook. Education & Experience Associate’s degree or equivalent combination of education and experience required. 3+ years of Financial Services Industry related experience with securities knowledge required. Hybrid Schedule: In office 3 days per week. For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Retirement Services Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.80 to $27.65 per hour. Benefits The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Location 922 Walnut St, Kansas City, Missouri 64106 Time Type Full time #J-18808-Ljbffr Commerce Bank