ServiceNow FSM Administrator

ServiceNow FSM Administrator 12 months Oakland, CA/Sacramento, CA (Hybrid - 2 days onsite per week - Weds/Thurs)Local candidates would take priority. Please be sure to include your candidate's location at the top of the resumePosition Summary:Maintains, configures, and supports the ServiceNow FSM application. This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency.Key Responsibilities:Platform Maintenance: Administer the ServiceNow FSM environment, managing upgrades and daily technical operations.Workspace Management: Configure and troubleshoot Dispatcher Workspace to streamline task assignments.Mobile Support: Optimize the Mobile Agent app for field technicians, including offline workflows.Data Models: Manage work orders, task dependencies, assignment rules, and territory planning.Inventory & Logistics: Configure parts management, stockrooms, and asset transfer rules.Core Configuration: Build UI policies, business rules, client scripts, ACLs, and system notifications.Required Skills & Qualifications:Experience: 3+ years of direct experience with ServiceNow Platform Administration.Core Knowledge: Strong grasp of dynamic scheduling, map integrations, and mobile playbooks.Certifications: ServiceNow Certified System Administrator (CSA) is mandatory.Applicant Notices & DisclaimersFor information on benefits, equal opportunity employment, and location-specific applicant notices, click here