Manager of Volunteer Services

Manager of Volunteer Services

Nourish Meals on Wheels

Denver Metro

Nonprofit, Full-time

$57,000 - $60,000

Volunteers are the heart of Nourish Meals on Wheels. As our Manager of Volunteer Services, you'll lead one of the most important parts of our organization, overseeing a volunteer program of more than 600 dedicated individuals who make our mission possible every day.

This hands-on leadership role is ideal for someone who enjoys building relationships, coordinating people and logistics, solving problems, and keeping daily operations running smoothly. Every day offers the opportunity to make a meaningful impact while leading, strengthening, and continuously improving a volunteer program that helps older and homebound adults remain independent at home.

What You'll Do

Lead and Grow Our Volunteer Program

• Recruit, interview, onboard, and train volunteers from throughout the community.
• Help prospective volunteers find meaningful roles that match their interests, skills, availability, and abilities.
• Facilitate engaging volunteer orientation and training that prepares volunteers for success.
• Oversee volunteer applications, background checks, and onboarding requirements.
• Build partnerships with businesses, schools, civic organizations, and community groups.
• Represent Nourish at volunteer fairs, speaking engagements, and community events.
• Develop volunteer recruitment, engagement, and retention strategies.

Coordinate Daily Volunteer Operations

• Manage volunteer scheduling for meal delivery routes, kitchen shifts, and special projects.
• Coordinate volunteers for special events, community outreach, fundraising activities, corporate volunteer experiences, and mission-driven initiatives throughout the year.
• Anticipate staffing needs and respond quickly to last-minute changes to ensure daily operations run smoothly.
• Ensure volunteers understand organizational policies, confidentiality expectations, food safety practices, and client privacy requirements.
• Maintain accurate volunteer records, training documentation, background screenings, schedules, and communications using volunteer management software.
• Collaborate closely with kitchen, client services, and operations staff to support volunteers and ensure successful meal delivery.
• Exercise sound judgment when determining volunteer placements, balancing organizational needs with volunteer interests, abilities, and client experience.
• Step into daily operations as needed, including meal delivery or volunteer support.

Support and Engage Volunteers

• Foster a welcoming, inclusive, and mission-driven volunteer culture.
• Build meaningful relationships with volunteers and recognize their contributions through appreciation, storytelling, and ongoing communication.
• Serve as the primary point of contact for volunteers, providing encouragement, guidance, and problem-solving support.

Lead Program Growth

• Monitor volunteer engagement and program effectiveness, using data and feedback to identify opportunities for growth.
• Collaborate with leadership to improve systems, streamline processes, and support organizational priorities.
• Develop and implement initiatives that strengthen volunteer recruitment, retention, communication, and recognition.

What Success Looks Like

• Enjoys building relationships with people from all walks of life.
• Stays calm and organized when priorities shift.
• Takes ownership and follows through.
• Solves problems with creativity and compassion.
• Exercises sound judgment and handles confidential information with professionalism and discretion.
• Communicates clearly and professionally.
• Enjoys balancing people, logistics, and mission-driven work.
• Is willing to jump in wherever needed to support the team.

Qualifications

Required

• Passion for Nourish Meals on Wheels' mission and serving our community.
• Bachelor's degree or an equivalent combination of education and relevant experience.
• Experience coordinating volunteers, staff, teams, or community programs.
• Proven ability to coordinate complex schedules and logistics while maintaining attention to detail and relationships.
• Excellent interpersonal and written communication skills.
• Strong organizational, time management, and problem-solving skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Demonstrated proficiency with Microsoft Office Suite and volunteer management/CRM software.
• Ability to quickly learn and apply new technology and systems.
• Valid driver's license and reliable transportation.
• Ability to lift up to 35 pounds and remain on your feet for extended periods.

Preferred

• Three or more years managing volunteers or large community programs.
• Experience supervising staff, interns, or volunteer leaders.
• Experience in nonprofit, human services, healthcare, or community organizations.
• Experience using storytelling, email, and social media to recruit and engage volunteers.

Benefits

Compensation/Benefits: Starting salary: $57,000–60,000 annually, based on qualifications and experience. Nourish offers a competitive salary and benefit package including paid holidays, accrued paid time off (PTO), medical, vision, dental insurance and a 403b contribution match up to 3%. Why Nourish? At Nourish Meals on Wheels, relationships are at the center of everything we do. We believe volunteers, clients, staff, and community partners all play an important role in helping older and homebound adults remain healthy and independent at home. As part of our team, you'll have the opportunity to shape a volunteer program that changes lives every day while working alongside people who care deeply about serving our community.

How to Apply

To apply for this position, please submit the following: Cover Letter: Describe your specific skills, experience, and qualifications to fulfill the job description. Highlight how your background and interests are relevant to serving in this position. Resume: List your employment experience and education. Join us in making a lasting impact on the lives of older adults in our community! Apply today at View email address on click.appcast.io