Operations Analyst - Field Support

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities.  When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing.  Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.

Testing Required: Not Applicable

Hybrid Role: This role is hybrid, with an established schedule of in-person work required at an assigned work location. Any remote work is expected to be performed from an employee’s primary residence, unless allowed (or prohibited) through the Company’s remote work guidelines.

Emergency Response: Yes – Must be available to perform a primary assignment in support of DTE’s emergency response to storms or other events that impact service to our customers.

Job Summary

Responsible for providing analytical, budget, process, and systems support for work unit. Ability to work independently and identify appropriate course of action to analyze issues, recommend solutions, and administer programs. Manages or coordinates various administrative programs. Performs analysis, research, and studies and prepares various reports.

Key Accountabilities

• Develops project plans, identifies resources, and ensures tasks are performed to meet deadlines.
• Independently identifies and resolves problems.
• Plans and leads major projects, conducts meetings, and informally leads other employees.
• Performs investigations and highly complex analyses, utilizing operating system tools for - statistical, trend, root cause, etc.
• Identifies, troubleshoots, and resolves problems with reporting systems and processes.
• Prepares and presents findings and recommendations to management.
• Reviews budget variances and identifies and corrects errors.
• Coordinates process improvements efforts within field operations.
• Acts as liaison to other areas for reports, information requests, etc.
• Protects highly confidential information.

Minimum Education & Experience Requirements

• High school diploma or equivalent

Other Qualifications

Preferred

• Bachelors degree
• 3-5 years of Maximo experience
• 2-3 years of invoice processing and analyst experience 
• Advanced proficiency in MS Excel and MS Office Suite 
• Team and/or project lead experience
• Ability to work in both the office and field 

Other Requirements

• Certifications/Licenses: Must successfully complete Operating System training within six months of selection.
• Experience/Demonstrated Knowledge: Experience using various operating system tools.
• Advanced proficiency in the following applications: word processing, spreadsheet, presentation and flow chart software, crystal reports.
• Working knowledge of the various DTE systems.
• Demonstrated experience coordinating work and clearly communicating with all levels of management.

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.

At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity, employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by applicable federal and/or state laws.