Rental Coordinator

Rental Coordinator

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

Why you'll love it here!

• Benefits include medical, dental, vision, tuition reimbursement, pet, and legal insurance
• 401k + community service day
• Spotlight awards
• National sales excellence awards
• CFSP prep certification program

Position Summary:

The rental coordinator reports to the rental manager. Located in Lewisville, TX, this full-time, hybrid position plays a pivotal role in managing equipment leasing activities. Your responsibilities encompass a range of tasks, from processing lease orders and coordinating equipment deliveries to maintaining the accuracy of lease contracts. Your effective communication and organizational skills will ensure smooth operations in TriMark's rental services.

Essential Functions & Responsibilities:

• Rental Order Support: Assist with processing rental orders accurately and efficiently. Communicate with sales team to confirm order details, delivery schedules, and rental needs. Update and maintain order information in company systems.
• Customer Service: Provide friendly and professional support to internal teams throughout the rental process. Respond to internal team inquiries and help resolve issues in a timely manner. Build positive working relationships with internal teams.
• Equipment & Inventory Coordination: Help track rental equipment availability and inventory levels. Coordinate equipment deliveries and returns with internal teams. Assist with inspecting returned equipment and documenting any issues.
• Administrative Support: Prepare and maintain rental agreements and related documentation. Ensure customer and rental information is entered accurately into company systems. Support the team with general administrative and operational tasks.
• Team Collaboration: Work closely with sales, logistics, and customer support teams to ensure excellent customer service. Participate in team meetings and contribute ideas for process improvements. Assist with special projects as needed.

Competencies:

• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Positive attitude and willingness to learn.
• Team-oriented with the ability to work independently when needed.
• Basic problem-solving and critical-thinking skills.

Qualifications & Experience:

• High school diploma or equivalent required; associate degree preferred.
• Previous customer service, administrative, coordinator, or office experience is preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with AutoQuotes, Smartsheet, or similar software is a plus, but training will be provided.
• Ability to successfully pass a background check following offer acceptance.

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

In addition to base salary, this role will be eligible for participation in TriMark's benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact View email address on click.appcast.io.