Warehouse Technician

Position Summary About Us Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran, fraternal and charitable organizations across the country. With a strong focus on building relationships, game and product innovation, service, and support, we’re transforming how our charitable partners raise money for the causes that matter most. SUMMARY The Warehouse Technician at Grover Gaming is responsible for supporting daily warehouse operations, including inventory management, product handling, and basic technical servicing of gaming equipment. This role ensures accurate tracking, movement, and maintenance of inventory while supporting internal operations and external customer needs. This position plays a critical role in maintaining inventory accuracy through cycle counting, processing shipments and receipts, and documenting RMA activity for repairs and replacements. The Warehouse Technician also performs basic troubleshooting and component replacement on electronic gaming machines (EGMs), utilizing diagnostic tools and established repair procedures. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RESPONSIBILITIES Track and maintain inventory of products through regular cycle counting. Accurately document and track RMA requests, repairs, and replacements. Manage the shipment and receipt of products for both internal and external customers. Conduct basic troubleshooting of EGMs and repair or replace malfunctioning components as needed. Demonstrate proficiency in using various diagnostic tools and equipment. Operate forklifts, pallet jacks, or handcarts to move materials safely and efficiently. Maintain cleanliness and organization of the warehouse. REQUIREMENTS Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. Excellent time management skills. Strong problem‑solving and analytical skills. Valid driver’s license with a clean driving record. Effective written and verbal communication skills. Strong organizational ability and attention to detail. Experience operating box trucks or route trucks. Ability to obtain DOT medical card (non-CDL). Why Grover Gaming? Join a passionate team in one of the most exciting sectors of the gaming industry Be part of a mission-driven organization that supports charitable causes Competitive salary and benefits Opportunities for advancement and growth A culture built on innovation, integrity, and service Don’t meet every requirement? Studies show that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Grover Gaming, we know that creativity, passion, and different perspectives are what make our games and impact truly special. We welcome people from all backgrounds and experiences. If this role excites you but your experience doesn’t match every qualification, we still want to hear from you. You could be exactly the teammate we need! #LI-AM1 #LI-AM1 Qualifications Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster. Grover Gaming started over two decades ago in Eastern North Carolina with a simple mission: build strong relationships by delivering exceptional service and results. Today, that mission lives on through a passionate team of developers, designers, and gaming professionals driving innovation in charitable gaming across the U.S. Now part of Light & Wonder, Inc., the world’s leading cross-platform global games company, Grover Gaming serves as the charitable gaming division - providing cutting-edge electronic pull tab solutions in over 1,000 locations nationwide. As we continue to grow, our commitment remains the same: investing in our people, empowering our partners, and giving back to the communities we serve. We are Grover Gaming! At Grover Gaming, we build entertainment experiences that excite and inspire. From innovative electronic games to mission-driven partnerships, our work powers charitable gaming across the country, helping nonprofits fund the causes that matter most. We believe in doing what you love and doing it with purpose. Our team of innovators, creators, and problem-solvers is shaping the future of charitable gaming. Together, we are building more than games, we are #playingitforward by building community, impact, and opportunity. If you’re ready to be part of something meaningful, we’re ready to meet you. #J-18808-Ljbffr Light and Wonder International, Inc.