Benefits Administrative Coordinator

Benefits Administrative Coordinator

The Benefits Administrative Coordinator position is responsible for supporting the Benefits Administrator in the day-to-day operation of group benefit programs. This position provides excellent customer service and assists in facilitating open enrollment meetings, troubleshooting portal issues, setup insurance configurations, and prepares documents for dissemination to staff. The Benefits Administrative Coordinator is a standalone classification and is distinguished from other classifications by its responsibility for assisting in administering specialized insurance programs.

Assists employees with insurance benefits, which may include enrollment issues and changes, open enrollment benefits, new hire enrollment, insurance terminations, filing paperwork, and performing other related activities. Distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Assist with beneficiary changes, disability, accident, and death claims. Assist with benefit portal rollovers. Assists with payroll deduction calculations for employee paid insurance. Assist with completing QDROs, QMCSOs. Maintain employee benefit files, maintain group benefit databases, and update employee payroll records. Assist with reconciling insurance vendor billings; submit billings electronically for payment. Assist with transfer of data to external contacts for services, premiums, and plan administration. Assist with processing COBRA information and maintain COBRA files. Maintains files for property insurance, liability insurance, motor vehicle insurance, student injuries, and vandalism claims. Prepares a variety of logs, forms, and reports related to insurance program. Serve as secondary contact for plan vendors and third-party administrators. Document and maintain administrative procedures for assigned benefits processes. Assist with compliance of applicable government regulations. Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the district's benefits package. Assist with developing employee wellness programs to provide nutrition education and wellness classes for employees.

Computer proficiency and technical aptitude with the ability to use Infinite Visions, Microsoft products, including PowerPoint, Word, Excel. Project and team skills and experience. Proven ability to work effectively in a team environment with associates. Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Excellent communication and organization skills.