Member Service Officer - Homer

The Member Service Officer is a trusted guide helping members achieve their financial goals. courteous, and solution-oriented service in every interaction. best financial solutions for each member. supporting loan and deposit operations, maintaining compliance, and ensuring members feel valued and supported every step of the way. Serve with Purpose

* Deliver excellent member service in every interaction, both in-person and by phone. * efficient, accurate support. * Collaborate with branch leadership and peers to strengthen service and Support Member Solutions & Transactions

* Assist members in opening, maintaining, and closing accounts while risk awareness. * Update and maintain all necessary paperwork with regard to member accounts, including member service agreements, account maintenance, certificates and Update member information and post deposits/payments. with account history information and explanations of dividend interest Prepare and process all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate Branch Operations & Support

* Help complete daily tasks, uphold operational standards, and contribute to Stay knowledgeable about CU1 products, services, promotions, and policies. * Work efficiently to reduce member wait times and improve service flow. * Represent the Credit Union 1 brand with a positive attitude, professionalism, Maintain a neat and professional appearance in alignment with Credit Union 1’s appearance and dress code policy.

High school diploma or equivalent. * Minimum of six months in financial services, retail, or customer service platforms and situations. * Responsible for abiding by and complying with the policy for compliance with and the policy for compliance with office of foreign asset control laws and Credit Union 1 does not provide relocation assistance. for an on-site position, candidates will be responsible for relocating to Alaska Credit Union 1 does not provide visa Thank you for your interest in the opportunity with Credit Union 1!

Union 1 will be subject to a criminal background check prior to their Credit Union 1 provides equal employment opportunities to all national origin, disability status, genetics, protected veteran status, sexual protected by federal, state or local laws. This policy applies to all terms and training.

Credit Union 1 participates in E-Verify and will provide the authorized to work, Credit Union 1 is required to give you written instructions Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at or dhs.