Front Desk Receptionist

Front Office Receptionist

Tamalpais Pediatrics is a welcoming, progressive high quality medical practice specializing in the care of children from birth through adolescence, with offices in Larkspur and Novato. We are seeking a front office receptionist who can work in-person at both of our offices. This is not a remote position.

Job Duties

Patient and Office Management:

• Create a positive and welcoming atmosphere in the Front Office / Reception area
• Greet patients upon arrival and manage the check-in process
• Collect patient payments, including copays and outstanding balances
• Schedule follow-up and future patient appointments
• Answer and manage incoming phone calls and emails
• Organize and file documents to ensure patient records are current and accurate

Communication and Flow:

• Facilitate smooth patient flow by communicating effectively with healthcare providers and the Back Office patient care team.

Other Duties:

• Complete other tasks or projects as assigned.

Minimum Qualifications & Expectations

• High School Diploma or GED
• Availability to work full-time, Monday through Friday, from 8:30 AM to 5:30 PM
• Ability to work in both our Larkspur and Novato office locations
• Full vaccination against COVID-19 and willingness to receive annual flu vaccines

Required Knowledge, Skills, and Abilities:

• Clear and professional communication skills, both in-person and over the phone.
• Excellent customer service abilities
• A professional appearance and demeanor
• Reliability, detail-orientation, and computer literacy
• The capacity to be a collaborative team player and efficiently multitask in a fast-paced environment
• Previous experience in an office setting is a plus

Highly Desired:

• Bilingual proficiency in Portuguese and/or Spanish

Schedule: M-F 8:30 - 5:30

Locations:

5 Bon Air Rd, Ste. 105, Larkspur, CA 94939

251 Vintage Way, Novato, CA 94945

Benefits:

We offer medical, dental, vision, 401(k), PTO and sick pay, paid holidays, life / accident insurance, an Employee Assistance Program (EAP), and are closed most weekends.

Salary range:

In accordance with California law, the expected hourly range for this California position is between $24 and $27 per hour. The actual compensation will be determined based on experience and other factors permitted by law.

Tamalpais Pediatrics is an equal opportunity employer who does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law.