Specialist: Quality Assurance and Training - Patient Access

Quality Assurance Coordinator

Assist in facilitating the work of Quality Assurance, review and improve accuracy of Front End Revenue Cycle which includes front end billing edits, front end denials, zero accounts and any other front end related revenue opportunity. Participate in and coordinate the implementation of strategies and processes. Participation and coordination of creation of payor update guides. Participate and create training manuals. Provide training and mentoring to new registrars on all shifts and current registrars in front end denial and edit findings. Identify and report ongoing issues and possible resolutions. Provide statistics to management. Responsible for presenting standard training programs, prepares course materials, establishes lesson plans and administers qualifying tests. Provides office support for all computer applications, office procedures and protocols. Run detailed statistics to determine what areas need improvement, where denials are happening, determine how to correct processes to prevent, bring information to denial meetings. Work with internal and external customers.

Education/Training/Experience: BA or BS in related field preferred OR 3-5 years in Patient Access and/or Patient Accounting Experience. Strong verbal and written communication skills required. 1-3 years lead or supervisory experience preferred. Patient Registration, third party billing, precertification, insurance verification experience required. Working knowledge of registration and billing regulatory requirements including EMTALA. Ability to prioritize tasks. Excellent PC literacy skills required. Candidate must have a positive and strong work ethic. EPIC AND CERNER EXPERIENCE STRONGLY PREFERRED

Work Shift: Rotating (United States of America)

Worker Sub Type: Regular

Employee Entity: Albert Einstein Medical Center

Primary Location Address: 559 W. Germantown Pike, East Norriton, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.