Senior Manager, Product Management

Job Description We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role We are looking for a Senior Manager, Product Management to lead the product function for Wiley's Clinical Outcome Assessment (COA) platform suite, part of our AI and Data Analytics organization. The role owns the multi-product roadmap for our COA platform portfolio, including the foundational COA database that holds Wiley's clinical measurement intellectual property, and a suite of customer-facing platform products that surface, score, and contextualise that content for pharmaceutical and CRO customers. The role manages an offshore engineering team and works closely with our scientific affairs, commercial, and AI specialists to translate clinical and customer needs into deliverable product. The role reports to the Senior Director, Clinical Outcome Assessments. Job Responsibilities Own and maintain the multi-product roadmap for the COA platform suite, sequenced against commercial milestones and supported by clear prioritisation criteria. Manage an offshore engineering team, including hiring, performance management, capability development, and the day‑to‑day operating model across time zones. Lead end‑to‑end product delivery, from discovery and definition through release, instrumentation, and iteration based on customer feedback and product analytics. Partner with engineering on architecture, technology choices, and AI-enabled features, including LLM integration, retrieval, and content tooling. Work alongside scientific affairs, commercial, and the broader AI and Data Analytics product community to ensure platform decisions are clinically sound, commercially relevant, and aligned with shared standards. Own data integrity, intellectual property handling, and data privacy controls across the platform suite, including alignment with regulatory expectations for clinical measurement. Required Qualifications Bachelor's degree or equivalent professional experience. Significant product management experience on B2B software platforms, data products, or specialist enterprise applications. Demonstrated track record managing engineering teams, including offshore or distributed teams. Experience owning a multi-product roadmap and delivering against committed milestones. Direct experience shipping AI-enabled product features, such as LLM integration, retrieval-based applications, or other generative or predictive AI capabilities. Working knowledge of AI and machine learning tooling, including vector databases and LLM-based product patterns. Sound judgement on where AI capability genuinely improves a product versus where it adds risk or complexity without proportionate value. Strong technical depth: comfortable with architecture conversations, build versus buy decisions, and technical trade-offs. Strong stakeholder management and the ability to communicate complex product and technical concepts to non-technical audiences. Preferred Qualifications Postgraduate degree in computer science, life sciences, health informatics, or business. Direct experience in clinical research, healthcare data, life sciences, or pharmaceutical platforms. Experience working with Clinical Outcome Assessment (COA) tools, electronic COA (eCOA), or real world evidence. Familiarity with healthcare data standards (FHIR, HL7, CDISC) and clinical data structures. Familiarity with model evaluation, prompt engineering, and AI safety considerations in product contexts. Understanding of copyright and intellectual property frameworks for clinical content. Experience working in regulated data environments (clinical, healthcare, pharmaceutical). Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. When applying, please attach your resume/CV to be considered. Salary Range: 58,400 GBP to 84,333 GBP Job Posting Title: Senior Manager, Product Management Location: London (Fitzroy Square), GBR #J-18808-Ljbffr John Wiley & Sons Inc.