IT Manager/Director

Job Description

Job Description

We are looking for an experienced IT Manager to lead technology operations for a local institution in Cobleskill, New York. This role combines strategic oversight with hands-on technical leadership, supporting core infrastructure, strengthening cybersecurity practices, and guiding a small IT team across multiple branch locations. The ideal candidate will bring strong knowledge of Microsoft environments, network administration, and regulatory awareness within a banking setting.

Responsibilities:

• Lead daily IT operations for a small internal team, setting priorities, providing guidance, and ensuring reliable support across three locations.

• Manage and improve the bank’s technology infrastructure, with a strong focus on network performance, connectivity, and overall system stability.

• Oversee cybersecurity measures and compliance-related technology practices to help protect systems, data, and banking operations.

• Administer and support Microsoft-based platforms, including core identity, productivity, and enterprise collaboration tools.

• Maintain backup, recovery, and configuration standards to support business continuity and reduce operational risk.

• Coordinate with external vendors and service providers to manage technology services, issue resolution, and ongoing system needs.

• Provide hands-on technical leadership for hardware, network security, and infrastructure troubleshooting when complex issues arise.

• Develop and enforce IT policies, controls, and best practices aligned with organizational and regulatory requirements.

• Demonstrated expertise in network infrastructure, including Cisco technologies, network security, and overall connectivity management.

• Strong experience with Microsoft environments, including Active Directory and Microsoft 365 Enterprise.

• Knowledge of backup technologies, configuration management, and end-user hardware support.

• Understanding of information security practices and regulatory expectations within a banking or financial services environment.

• Experience leading or mentoring technical staff while remaining actively involved in day-to-day support and operations.

• Proven ability to manage third-party vendors and maintain effective relationships with external technology partners.