Senior Enterprise Technology Trainer

The Senior Enterprise Technology Trainer – Accounting Systems is responsible for driving adoption, proficiency, and long-term ownership of the organization’s enterprise accounting technology solutions (AccountTech). This role designs, develops, coordinates, and progressively delivers training and enablement that supports consistent, scalable use of accounting systems across the enterprise. The role requires a blend of instructional design expertise, strong communication skills, and a passion for technology promotion and communication.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. Design, develop, and maintain task-based training materials for enterprise accounting systems, including presentations, cross-system process documentation, and short-form videos.
2. Coordinate and support AccountTech training delivery in partnership with vendors, with a planned transition to internal ownership and facilitation.
3. Deliver live and virtual training sessions focused on accurate system usage, efficient workflows, and business-critical accounting processes.
4. Create and maintain task-level video content and written support materials to reinforce training and support ongoing adoption.
5. Partner with Corporate, Regional and SSC Finance to ensure training encompasses end-to-end accounting and cross-system business processes.
6. Update training materials to reflect system enhancements, new features, and process changes.
7. Partner closely with the AccountTech team and internal stakeholders to align training plans with implementation and adoption timelines.
8. Track and analyze training participation, completion, and execution metrics; provide reporting and insights to stakeholders.
9. Promote adoption by clearly communicating the value, purpose, and proper use of accounting technologies.
10. Provide backup coverage for other enterprise technology training sessions (e.g., Rechat), as needed.
11. Perform other duties as requested or as needed to fulfill the purpose of the job.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Bachelor’s degree in communications, Organizational Development, Education, Instructional Design, Instructional Technologies, Accounting, Finance, Business, or a related discipline

Experience:

• 5+ years in training, instructional design, or technology enablement roles, preferably in real estate or similar industries
• Experience supporting or training in accounting, finance, ERP, or back-office systems preferred.
• Demonstrated success creating task-based training content, including videos and job aids.
• Proven ability to create engaging presentations and video content.
• Demonstrated success creating task-based training content, including videos and job aids.
• Familiarity with real estate financial workflows and platforms
• Experience with Learning Management Systems (LMS) and e-learning tools.

Knowledge and Skills:

• Excellent communication and facilitation skills for diverse audiences.
• Ability to translate complex accounting and system workflows into clear, actionable learning.
• Highly organized with strong project management and execution skills.
• Skilled at creating clear, engaging content and program materials for diverse audiences.
• Demonstrated focus on driving adoption and behavior change.
• Analytical mindset with the ability to use data and reporting to improve training effectiveness.
• Highly collaborative, resourceful, and proactive with a strong commitment to executional excellence.

Wage: $96,000 - $130,000 annually; actual wage is based upon education and experience. Potential for annual discretionary bonus.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer


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