Steward - Waldorf Astoria New York

Steward

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Steward to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

A Steward plays a crucial role in maintaining the seamless operation of the hotel's culinary and dining services. In this role, you will be responsible for but not limited to ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and ready for use. This position is vital to supporting the smooth flow of service, maintaining high standards of hygiene, and upholding the luxury service expectations of the hotel. As a Steward, your attention to detail and commitment to maintaining pristine kitchen and dining tools will directly contribute to delivering an exceptional guest experience in line with our luxury service standards and financial success.

What will I be doing?

As a Steward, you will be responsible for but not limited to maintaining the cleanliness and organization of service ware, ensuring it is ready for use while supporting the hotel's goal of achieving Forbes 5-Star standards.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Wash dishes and operate the dishwasher
• Scrub pots and pans to ensure they meet luxury standards
• Stock and maintain supplies and equipment to ensure smooth operations
• Transport and store clean service ware, ensuring safety and proper organization to avoid breakage
• Perform cleaning duties including mopping floors and removing trash from kitchen and dining areas
• Assist in preparing clean service ware for events and functions, ensuring everything is set for impeccable service
• Move dishes, glassware, and utensils between locations as needed to support restaurant and banquet services
• Assist with bottling water and preparing water stations to ensure guest satisfaction
• Help the restaurant and operations teams achieve Forbes 5-Star standards through attention to detail and commitment to quality

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Utility Steward, you're not just keeping our kitchen and dining areas sparkling clean you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Keep serviceware spotless: Clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and burnish silver
• Monitor stock levels: Ensure supplies and equipment are always well stocked and organized for seamless service
• Maintain kitchen cleanliness: Perform essential cleaning tasks, including mopping and trash removal
• Support events delivery: Prepare and set up clean serviceware for banquets and functions
• Train and mentor team members: Share your expertise with new stewards to help strengthen team performance
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) Recharge, relax, and take time for what matters most
• Health & welfare benefits From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to staywe're a great place to work.