Program Support Specialist

Program Support SpecialistAs a Program Support Specialist at the GS-0301-9/11 some of your typical work assignments may include:GS-09: DutiesPerforms daily administrative and program support tasks, including organizing digital files and program records in accordance with established agency guidelines.Tracks operational and personnel data in standardized databases or tracking sheets, identifying and flagging missing information for higher-level review.Serves as a customer service and information liaison for the office, answering routine inquiries, assisting visitors, and routing incoming administrative and operational requests to the appropriate staff members.Coordinates initial onboarding logistics for incoming personnel, to include account requests and logistical access.Reviews basic contract documents, monthly invoices, and Government Purchase Card (GPC) transactions for accuracy, highlighting discrepancies for higher-level review.GS-11: DutiesServes as a Contracting Officer's Representative (COR) or alternate COR, independently monitoring contractor performance against the Quality Assurance Surveillance Plan (QASP), reviewing deliverables, and certifying invoices.Supports the records management program by conducting routine audits, maintaining file plans, and adhering to proper lifecycle disposition procedures.Coordinates multi-divisional data calls by designing standardized response templates, tracking submissions, and consolidating quantitative and qualitative data for senior leadership review.Reviews and processes various administrative and operational requests, ensuring strict compliance with regulations and internal DoW financial guidelines.Provides independent administrative and operational support for assigned programs, managing project milestones, tracking administrative actions, and presenting regular status updates to leadership.