Patient Care Coordinator

Patient Care Coordinator- Front Desk

Location: Ft. Myers- Metro Clinic- 13010 Metro Parkway, FT. Myers, FL 33966
Job Type: Full-Time
Pay: $17-$19/hour + Monthly Bonus Opportunities

Make a Difference Every Day

Do you enjoy helping people, staying organized, and being the person who keeps everything running smoothly? If so, we'd love to meet you.

FYZICAL Therapy & Balance Centers is seeking a friendly, dependable Patient Care Coordinator to join our growing outpatient physical therapy clinic in Ft. Myers. As the first person our patients interact with, you'll help create an exceptional experience while supporting our therapists and ensuring the clinic operates efficiently each day.

If you're looking for a career-not just a job-with a supportive team and opportunities to grow, this could be the perfect fit.

What We Offer

• Monthly Bonus Opportunities
• 85% Employer-Paid Health Insurance
• 100% Employer-Paid Dental, Vision, Life & Long-Term Disability Insurance
• 401(k) with Company Match
• 120 Hours Paid Time Off
• 6 Paid Holidays
• Stable Monday-Friday Schedule
• Supportive Team Environment
• Career Growth Opportunities

Responsibilities

• Welcome patients with a friendly, professional attitude
• Schedule and coordinate patient appointments
• Answer incoming phone calls and assist patients with questions
• Register new patients and maintain accurate patient records
• Verify insurance eligibility and benefits
• Collect copays and account balances
• Maintain accurate documentation within the electronic medical record (EMR)
• Communicate with patients, providers, and referral sources
• Help keep provider schedules organized and efficient
• Maintain a clean, welcoming, and organized front office

Qualifications

• Previous experience in a medical office, front desk, healthcare administration, or customer service role preferred
• Strong communication and organizational skills
• Comfortable multitasking in a fast-paced environment
• Experience using EMR/EHR systems is a plus
• Proficient with computers and Microsoft Office
• Positive attitude with a strong commitment to customer service
• Healthcare experience is preferred, but we are happy to train someone with the right attitude and willingness to learn.

About FYZICAL

FYZICAL Therapy & Balance Centers is one of the nation's fastest-growing physical therapy organizations, specializing in orthopedic, balance, vestibular, and neurological rehabilitation. We believe exceptional patient care starts with exceptional people. Our team members are valued, supported, and encouraged to grow both personally and professionally.

If you enjoy helping others, thrive in a collaborative environment, and want to build a rewarding career in healthcare, we'd love to hear from you.

Apply today and join the FYZICAL team!

FYZICAL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.