Principal Program Manager, Leasing Technology

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a forward-thinking Principal Program Manager to join our JLL Technologies Leasing Product Team. This role will specialize in business-centric technology program planning, execution, and governance while operating at the leading edge of AI-enabled product development and delivery.

In this role, you will lead operational and complex technology programs, partnering with Product, Engineering, Design, and Support to deliver innovative capabilities at scale while continuously improving the product development lifecycle through intelligent tools and data-driven insights.

Key Responsibilities

• Lead complex technology programs from intake through launch, partnering across Product, Engineering, Design, and Support

• Align business priorities, product strategy, and engineering execution to deliver measurable, outcome-driven results

• Develop and manage integrated program plans using agile and lean methodologies, leveraging AI, automation, and data-driven insights to enhance planning, forecasting, reporting, and governance

• Partner with product and engineering leaders to experiment with and implement AI-assisted development practices (e.g., backlog refinement, testing acceleration, documentation automation)

• Own monthly financial operations for the portfolio, including accruals, reforecast (RD) cycles, and financial flash reporting in partnership with Finance. Translate financial data into actionable insights for leadership and ensure budget tracking reflects real-time program status.

• Manage software vendor relationships end-to-end, including contract negotiations, license renewals, and procurement processes. Partner with Finance, Legal, and business stakeholders to evaluate vendor performance, right-size licensing, and drive cost optimization.

• Partner with Product Support leadership to triage escalations, identify systemic issues, and ensure timely resolution across the product portfolio. Serve as a bridge between Support, Product, and Engineering to close feedback loops and drive improvements that reduce recurring user issues.

• Continuously evolve program management practices to increase speed, transparency, and predictability through intelligent systems.

• Lead and develop two Program Manager reports while directly driving strategic programs, providing mentorship, prioritization guidance, and oversight to ensure consistent delivery excellence and team growth.

What We're Looking For

• A Bachelor's degree from an accredited institution is preferred

• 5+ years of relevant/professional experience related preferred

• Experience at innovativestartupor complex global organizationwith product culture and operating model

• Strong stakeholder attention with ability to align multiple business and technology partners including vendors

• Possess strong planning, execution, and organizational abilities to drive effectiveness and efficiency.

• Hands-on experience leveraging AI/ML platforms, generative AI tools, or workflow automation within technology organizations

• Curiosity and experimentation mindset toward emerging technologies and intelligent systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

170,000.00 - 220,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Chicago, IL, San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Accepting applications on an ongoing basis until candidate identified.