Network Support Technician

Job Description

Job Description

Job Description:
Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services

• Must be bilingual in Japanese and in English
• Basic PC Skills (Microsoft OS, Word, Excel, etc)
• Shift position including night shift and weekends (rotation)

• Employment Eligibility: Must have legal work authorization in the U.S.
• Schedule: 7-3, 3-11 and 11-3 (three different shifts changing every week, (5) work days per week) including working weekends/holidays
• Location: On-site (21241 South Western Avenue, Torrance, California 90501)

Benefits

· Medical, Dental and Vision Coverage

· Basic Life Insurance and AD&D

· Short-Term and Long-Term Disability Insurance

· Flexible Spending Account (FSA)

· 401(k) with company match

· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

· Tuition Reimbursement Program

· Employee Assistance Program (EAP)

· Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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