Operations Manager

Job Description

Job Description

The Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.  

Essential Functions

• Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered
• Partner with scheduling team to confirm schedule is up to date and at capacity for the amount of Install teams are available
• Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job
• Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment
• Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively
• P&L responsibility
• Other duties as assigned 

Education & Experience

Required

• ​​High School or equivalent​ 
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience 

Preferred

• ​​Bachelor's Degree​ 

Skills & Competencies    

• Proven history as a team leader
• Successful history in managing branch operations
• Knowledge of the construction industry
• Experience with RFMS a plus
• Bilingual experience preferred, but not required (English/Spanish)
• Strong written and verbal communication skills
• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers
• Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
• Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
• Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
• Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.

Company Description

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.