Program Operations Manager

Program Operations ManagerDonaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.We are seeking a dynamic and results-driven Program Operations Manager to manage the operational integrity, accuracy, and execution of customer programs supporting distributor and national account sales. This role performs intermediate professional account and operations functions, ensuring reliable program setup, rebate execution, incentive payments, and data integrity so commercial teams can operate with confidence.The POM partners cross-functionally with Sales, Finance, Rebates, and IT to support scalable, audit-ready commercial operations while contributing to continuous improvement of systems, processes, and controls. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.Role Responsibilities:Program Administration & Execution Administer customer programs, including rebates, incentives, and growth programsSupport new program implementations through setup, validation, and communicationMaintain accurate pricing, program configurations, and documentationRebate & Payment Operations Manage rebate processing, incentive payments, and payment accuracyResolve rebate no-loads and submission errors, including missing, incomplete, or incorrect dataPartner with Finance and Rebates teams to ensure timely and accurate payoutsAccount & Data Management Maintain high standards of CRM and program data hygieneSupport reporting accuracy and operational transparency for assigned accountsManage operational aspects of assigned national or distributor accounts as part of larger account teamsProcess Improvement & Compliance Identify recurring operational issues and recommend process improvementsSupport development of scalable, consistent program execution practicesEnsure operational compliance and audit readiness across assigned programsTravel: Up to 5%Minimum Qualifications:3+ years in sales/account operations, program administration, or related rolesExperience supporting customer programs or account operations in a commercial environmentPreferred Qualifications:Completed Bachelor's degree from an accredited institutionExperience with CRM, pricing, rebate, or ERP systemsStrong analytical, organizational, and problem-solving skillsExperience partnering cross-functionally with commercial and finance teamsRelocation: This position is not eligible for relocation assistance.Annual Salary Range: $69,440 - 86,800. Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance.Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.Immigration Sponsorship Not Available:Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.International relocation or remote work arrangements outside of the U.S. will not be considered.Equal Opportunity Employer, including Disability and VeteransDonaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to View email address on click.appcast.io to verify that the communication is from Donaldson.Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.