Office Supervisor

Medical Office Supervisor

Office Supervisor Position Overview: Are you an experienced leader in medical office operations with a passion for delivering exceptional patient care? We're looking for a Medical Office Supervisor to oversee daily operations, support healthcare providers, and lead a high-performing front desk and clinical support team. This role combines leadership, operational oversight, and patient service in a fast-paced healthcare setting. Occasional travel to nearby offices may be required.

Office Supervisor Essential Functions/Responsibilities (other duties may be assigned):

• Supervise and support front desk and medical staff to ensure excellent patient care
• Oversee daily operations and compliance with policies and procedures
• Serve as a point of contact for patient and employee concerns
• Coordinate provider schedules, including on-call rotations
• Manage front office workflow, queue management, and patient flow
• Handle hiring, training, and performance management for team members
• Maintain office inventory, order supplies, and coordinate facility maintenance
• Process daily deposits and manage bank runs
• Oversee timekeeping, accounts payable/receivable, and payroll coordination
• Assist with staffing coverage for the front desk and medical assistants when needed
• Lead special projects and collaborate with cross-functional teams
• Ensure HIPAA compliance and uphold patient confidentiality

Office Supervisor Required Education, Skills and Experience:

• Bachelor's degree (or equivalent experience in healthcare operations)
• Minimum of 4 years as a Medical Office Manager or similar supervisory role
• Proven experience managing a team of 1520+ staff
• In-depth knowledge of medical billing and insurance workflows
• Experience with EMR/EHR systems
• Strong communication and leadership skills
• Excellent multitasking, organizational, and time management abilities
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
• Commitment to confidentiality and HIPAA compliance

Office Supervisor Physical Requirements:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Office Supervisor Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Qualifications

Behaviors:

Required:

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred:

Financial: Inspired to perform well by monetary reimbursement

Job Security: Inspired to perform well by the knowledge that your job is safe

Goal Completion: Inspired to perform well by the completion of tasks

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience:

Required:

Billing & Insurance Patient Relations & Customer Service Operations Management Leadership & Staff Management

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.