Field Service Technician

Job Title: Field Service Technician

Job Description

The Field Service Technician provides on-site service and maintenance for boiler systems and related equipment, working both independently and as part of a collaborative team. This role does not require prior field experience, as comprehensive on-the-job training is provided. The technician follows direction from the Area or Service Manager to deliver high-quality service, ensure safe operation of equipment, and support customers with reliable mechanical and electrical solutions.

Responsibilities

• Provide on-site service to customers as directed by the Area or Service Manager, ensuring work is completed safely, accurately, and on schedule.

• Perform annual maintenance on boiler systems, including inspection, cleaning, and adjustment of boilers, feed and deaerator (DA) tanks, and ancillary equipment to ensure optimal performance.

• Install, repair, and maintain piping systems associated with boiler and related equipment, following mechanical drawings and applicable standards.

• Install, inspect, and repair wiring for equipment and control systems, working from electrical prints and schematics.

• Inspect, maintain, and repair refractory materials in boilers and related equipment to ensure safe and efficient operation.

• Service and install pumps used in boiler and support systems, including troubleshooting mechanical and electrical issues.

• Perform control and burner upgrades, including installation, calibration, and testing of components to improve system performance and efficiency.

• Carry out general repair and maintenance tasks on mechanical and electrical systems as needed to support customer operations.

• Maintain all required safety training, including internal safety programs and customer-specific safety requirements, and consistently follow all safety procedures.

• Maintain required certifications such as ASOPE, NIULPE, and OSHA, completing renewals and additional training as needed.

• Use mechanical and electrical troubleshooting skills to diagnose issues in the field and implement effective solutions.

• Document work performed using smartphone or tablet applications, including service reports, maintenance records, and parts usage.

• Communicate professionally with customers on-site, explaining work performed and any recommendations for further service or maintenance.

Essential Skills

• Mechanical experience with the ability to work on boilers, pumps, piping, and related equipment.

• Electrical experience with the ability to work on wiring, controls, and burner systems.

• Ability to read, understand, and work from mechanical prints, wiring diagrams, and electrical schematics.

• Proficiency in using a smartphone and/or tablet for documentation, communication, and accessing technical information.

• Mechanical troubleshooting skills to identify and resolve issues with equipment and systems.

• Electrical troubleshooting skills to diagnose and repair wiring, controls, and related components.

• Commitment to maintaining required safety training, including internal and customer safety programs.

• Ability and willingness to obtain and maintain certifications such as ASOPE, NIULPE, and OSHA.

• Strong work ethic with the ability to work independently and in collaboration with others.

• Willingness to work in confined spaces, including entering boilers when required, while following all safety protocols.

• Reliability to participate in an on-call rotation, including weekend availability as scheduled.

Additional Skills & Qualifications

• Mechanical and/or electrical experience gained through education, training, or hands-on experience.

• Interest in learning boiler systems, controls, and related technologies through structured on-the-job training.

• Comfort working with functional boilers and live equipment in a controlled training environment.

• Ability to adapt to different customer sites and follow site-specific safety and operational procedures.

• Strong attention to detail when following mechanical and electrical prints and schematics.

• Effective communication skills to interact with customers, supervisors, and team members.

• Motivation to maintain and grow professional certifications such as ASOPE, NIULPE, and OSHA.

• Comfort using digital tools and mobile devices for work orders, documentation, and training materials.

Why Work Here?

You will join an organization that invests heavily in your development through a dedicated, modern training facility featuring fully functional boilers and hands-on instruction from experienced technical leaders. The company offers a profit-sharing program where a portion of annual profits is shared equally among all employees, providing a meaningful long-term financial benefit that is contributed to your retirement plan. You receive three weeks of paid time off in your first year, with additional time accruing over your tenure, supporting a healthy work-life balance. The culture emphasizes fairness, shared success, and continuous learning, creating an environment where both new and experienced team members can grow and thrive.

Work Environment

This role is primarily field-based at customer sites, where you will work on boilers and related equipment in operational environments. You will also spend time in a clean, well-maintained training facility with classroom space and air conditioning, equipped with functional boilers for real-world practice. The position involves working in confined spaces, including entering boilers when required, while adhering strictly to safety procedures. You will travel locally and return home each night, supporting a stable daily routine. Standard hours are approximately 7:00 a.m. to 3:30 p.m., with participation in an on-call rotation of one weekend every three weeks once you are working independently; weekend on-call work is compensated at an enhanced rate. You will regularly use smartphones or tablets, mechanical tools, and electrical test equipment as part of your daily work.

Job Type & Location

This is a Permanent position based out of Menomonee Falls, WI.

Pay and Benefits

The pay range for this position is $52000.00 - $72800.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Menomonee Falls,WI.

Application Deadline

This position is anticipated to close on Jun 3, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.