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Closing Coordinator

Betenbough Companies

Role Overview


Collaborate with and guide home-buyers through the home closing process with excellent communication and empathy supporting a seamless closing experience.

Core Functions

  • Guide each home-buyer through closing process with empathy, urgency, and diligence.
  • Collaborate with homebuilder and escrow officer to ensure accurate and efficient order opening, calendar management, and diligent, timely communication
  • Throughout the closing journey, form relationships while enthusiastically and warmly communicating with homebuyers and team members.
  • Continually enhance the closing day experience by collaborating with home-builder to create a personalized, memorable, and seamless closing day for each home-buyer.
  • Partner with the escrow officer to see a file through from start to finish, adapting and pivoting as needed to serve homebuilder and homebuyer with excellence.
Preferred Qualifications
  • Customer service experience
  • Experience in the title industry
  • Qualia software experience
Work Environment and Physical Requirements
  • Office environment
  • Vision for near, mid-range and far as well as hearing for low, medium, and high pitch.
  • Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
  • Must have a current and valid driver's license and must be able to be insured by company fleet insurance.
  • Ability to lift 5 - 20 pounds.
Hours and Schedule
  • Average 40 hours per week (8am-5pm, M-F).
  • Travel is occasionally required.
Benefits
  • Comprehensive Employee Benefit Package
  • Employer-Paid Life, AD&D, LTD Insurance
  • Enrolled into ESOP (Retirement Benefits)
  • Paid Time Off Policy
  • Company-Issued Cell Phone
  • Company Training Opportunities
  • Company-Sponsored Vision Trips
Vacancy posted 4 hours ago
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