Finance Associate- Accounts Receivable

Job Title Accounts Receivable Associate – Enterprise Financial Services (EFS) – Group Finance. Location Phoenix, AZ – Onsite (not remote or hybrid). Security Screening This role requires background checks for access to confidential financial information. Responsibilities Direct customer contact of delinquent accounts in assigned area to optimize cash flow and profitability. Develop and maintain effective working relationships with the sales organization and customers. Develop and execute action plans to proactively resolve delinquent accounts. Evaluate collection activity results and recommend escalation to improve performance. Process required information on customer or third‑party websites to facilitate payment. Work with customers and appropriate Sherwin‑Williams management to resolve discrepancies or disputes. Assist in identifying EDI, pricing, tracking, and process issues that cause delayed payments. Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities. Assist in identification and strategic solutioning of process bottlenecks. Collaborate and partner with key leaders and internal stakeholders to realize scaling opportunities through process efficiencies and automation. Maintain knowledge and understanding of KPI metrics to improve levels of service and AR performance. Maintain consistent adherence to credit policies and procedures. Maintain customer and business records in accordance with established policies and procedures. Verify AR balances are properly stated for the area of responsibility per existing policies. Timely respond to internal and external AR audit inquiries as required. Qualifications High School Diploma. Knowledge of finance, accounting, or sales activities. Experience with Microsoft Applications, including Excel and Word. Legal authorization to work in the United States without sponsorship, now or in the future. At least eighteen (18) years of age. Preferred: Bachelor’s Degree. Preferred: Sherwin‑Williams store, facility, or branch experience. Preferred: Operational analysis and business communications experience. Preferred: Customer service experience. Preferred: Experience in Accounts Receivable. Travel 10% travel expected. Benefits General description of benefits can be found at Benefits include retirement, health care, and well‑being programs. EEO Statement Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of protected veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process. #J-18808-Ljbffr Sherwin-Williams