Sales Manager

Sales Manager

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
• Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
• Details BEOs with client for groups with meeting space and distributes with appropriate staff.
• Organize banquet or catering services to ensure that all events run as planned
• Meet with the heads of other departments in the hotel to coordinate any planned events
• Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
• Conduct pre- and post-conference meetings when it is agreeable with the client
• Attends property specific receptions to generate leads and interact with customers
• Organize and execute local area blitzes
• Implement special promotions relating to sales segment
• Establishes relationships with local businesses and organizations and is an active member in local industry associations
• Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Other duties as assigned

Education and Experience

• Minimum of High School education, post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred

Knowledge, Skills and Abilities

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Excellent time management skills
• Understands need time strategy as developed by Revenue Management
• Must have flexible work hours that may include evenings, weekends, and holidays

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.