Product Support Sales Representative

Essential Duties and Responsibilities:The primary role of this position is to assist in supporting key parts and service functions for all PMC’s product lines.The PSSR is the key point of contact for all customers in the assigned territory and is a crucial component of PMC’ssuccess versus the competition.Key Job Activities:Manage key ‘commodity’ items for repair and or replacement:Undercarriage/TiresGround Engaging Tools (GET)Filters & OilsGrow preventative maintenance (PM) business:Expand existing PM service machine baseSell cost/hr and or block servicesAssist customer with component repair, rebuild and or replacement decisions:Major components/minor componentsWelding fabrication and line-boringBenefits:401(k) with company matchDental insuranceHealth insuranceLife insurancePaid time off accruing at start date48 hours of Sick time off3 days of Bereavement LeaveShort- and Long-Term DisabilitySchedule:8 hour shiftMonday to FridayEducation and/or Work Experience Requirements:Minimum Education: High school diploma or GED, with some college level business coursesMinimum Experience: Five years of experience with heavy equipmentExperience Defined:Administrative / Clerical Experience – 1 plus yearsCustomer Service Experience – 3 plus yearsSales Experience – 3 plus yearsTechnical or Mechanical – 3 plus yearsDealership experience in a parts or service-related functions – 3 plus yearsRequired Skills and Competencies:Data Entry Organizational SkillsTelephone Skills Communication SkillsSafety Knowledge Math SkillsReading / Writing Skills Product KnowledgeReasoning SkillsComputer Skills:Microsoft Word – Basic LevelMicrosoft Excel – Basic Level #J-18808-Ljbffr