Filtration Service Representative

Filtration Service Representative

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. The Filtration Service Representative position is responsible for the installation and repairs of the water filtration equipment and coolers. Reporting Location: Phoenix, AZ Pay: $23hr Schedule: M-F 7am - 4:30pm

Benefits of working for Primo Brands:

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities:

• Service, maintain and exchange existing equipment on a scheduled basis.
• Installation of water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Qualifications:

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Ability to work in residential, office and manufacturing environments.
• Exceptional customer service and communication skills.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem-solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver's License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.