Business Process Analyst

Business Process Analyst

Business Process Analyst FSP is a requirement ——

Seeking a Business Process Analyst responsible for creating, documenting, maintaining, developing, and enhancing client-specific business processes and rules databases, also known as the Knowledgebase (KB). This position provides documentation, analysis, and configuration services to reflect updates for regulatory and acquisition policy, customer-specific business processes, and other enhancements to Clent's solutions.

As a member of an integrated team, the Business Process Analyst also participates in the operation of Client's Level 1 Help Desk. Overall, this position is responsible for proactively and collaboratively working with project managers, teams, and other organizational groups in a tactical capacity, evaluating internal and external client requirements, and implementing practical solutions promptly.

Job Duties:

• Develop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR), policies, and practices. Maintain currency with FAR policies and practices by attending continuing education courses, participating in research assignments, and self-initiated exploration of related publications
• Develop the skills required to maintain, enhance, and test client agency KBs by gaining a complete understanding of team procedures and toolsets, and through the successful completion of staff training exercises and individual KB assignments (tasks)
• Perform Knowledgebase configurations, logic, implementation, and business process verification/testing
• Analyze Regulatory changes and determine their impact on client products
• Analyze business and user needs, document user requirements, and translate into accurate specifications
• Achieve proficiency in all major client products, including the AAMS software suite, through internal staffing training, self-guided tutorials, and daily exposure to individual product feature sets
• Obtain competency in Level I customer support functions and internal helpdesk procedures through call monitoring and participate in helpdesk activities/functions
• All other duties as assigned

Required Skills:

• 2+ years prior work experience
• Ability to work in a team-oriented environment for a matrixed organization
• Functional knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Ability to collaborate with internal and external customers
• Demonstrated analytical capabilities

Desired Skills:

• Knowledge of the Federal Acquisition lifecycle or commercial contracting
• Knowledge of Federal financial systems or commercial accounting
• Experience with Federal government contracting and/or program office organizations
• Experience with logic structures