Front Desk Coordinator

Job Description

Job Description

We are looking for a detail-oriented hospitality team member to join our team as a Front Desk Coordinator in Sedona, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming guest experience while supporting front desk operations and day-to-day service needs across the property. The role blends guest interaction, administrative coordination, and hands-on assistance in shared spaces, making it a strong fit for someone who is adaptable, organized, and service-minded.

Responsibilities:
• Welcome arriving guests, manage check-in and check-out procedures, and provide thoughtful guidance on local attractions, dining, and area activities.
• Handle incoming calls and front desk inquiries promptly, ensuring each interaction is courteous, helpful, and guest-focused.
• Support breakfast operations by greeting diners, resetting tables, delivering items as needed, and helping maintain an orderly dining area.
• Assist with room turnover tasks such as linen removal, laundry support, and light cleaning to help maintain high presentation standards throughout the property.
• Contribute to the setup and coordination of intimate gatherings, including weddings, elopements, and other private events scheduled on-site.
• Work closely with colleagues across guest services, dining, and housekeeping to keep daily operations running smoothly and efficiently.
• Use reservation platforms and standard office systems to manage bookings, update guest information, and complete routine administrative tasks.
• Maintain a well-kept front desk environment and support common-area upkeep to ensure guests enjoy a calm and welcoming atmosphere.• Prior experience in hospitality, guest services, front desk support, or a similar customer-facing environment is preferred.
• Strong communication skills with a detail-oriented, friendly approach to in-person and phone interactions.
• Ability to manage multiple responsibilities at once while remaining composed, attentive, and service-oriented.
• Comfortable using reservation software, multi-line phone systems, and basic computer applications for daily operations.
• Capable of assisting with housekeeping and food service support when business needs require additional coverage.
• Dependable attendance, punctuality, and a collaborative work style are essential for success in this role.
• Ability to stand and move throughout the shift and lift moderate weight as part of regular duties.
• Availability to work a flexible schedule, including weekends and holidays, is required.