Desktop Support Technician

Akkodis is seeking a Desktop Support Technician for a contract job in Indianapolis, Indiana, United States, onsite in United States Pay Range: $40/hr - $41/hr on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.) Location Indianapolis, Indiana, United States Duration: 6 Month+(Possible to Extend) Exp Required : 4-6+ Years Role Descriptions:

1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues

1. Able to maintain a high level of confidentiality and professionalism
2. Ability to effectively prioritize and execute tasks
3. Strong customer-service orientation
4. Effective interpersonal and relationship-building skills
5. Ability to learn new technologies to perform day to day support operations
6. Basic knowledge of networking
7. Windows cyber security Management knowledge

1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. Windows server/workstation cyber security Management and

Exprience with ITSM or Service Now or Veeva Quality Doc Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers #J-18808-Ljbffr Akkodis