Cocktail Server

Join Our Team at La Popular

Be a part of something exciting! La Popular is a chef-driven concept born in Mexico City, one of the world's most exciting culinary hubs. Since launching in Roseville, CA in 2022, we've expanded to Austin, Porter Ranch, and Claremont—with more locations on the way.

Our mission is simple: serve authentic Mexican food with bold flavors, in a space that feels alive and welcoming. And that comes down to our people.

We're building a team that brings:

• Energy – A positive attitude and genuine enthusiasm that lifts everyone around you.
• Discovery – A constant curiosity to learn, grow, and explore new flavors, ideas, and ways to improve.
• Community – A mindset of connection and collaboration—with our guests and with each other.

If that sounds like you, we'd love to have you on the team.

The Perks!

• Pay Rate - Starting on the minimum wage
• Fun & Fast Paced Environment
• Company contests
• Growth Opportunities
• Management Development
• Benefits package

Purpose of the Position

The Cocktail Server is responsible for providing exceptional beverage service to guests in a friendly, professional, and efficient manner. This role focuses on creating an engaging guest experience by taking drink and food orders, delivering items promptly, and maintaining a clean and organized service area. The Cocktail Server is a non-exempt position that reports directly to the General Manager and indirectly to other members of the management team.

Essential Job Functions

• Greet guests warmly and provide prompt, friendly, and efficient service.
• Take accurate beverage and food orders while making recommendations based on guest preferences and menu knowledge.
• Deliver drinks and food items to tables and bar seats with correct placement and timing.
• Maintain knowledge of all menu and bar items to confidently answer guest inquiries.
• Follow all alcohol service laws and company policies regarding responsible beverage service.
• Ensure accurate transactions using the point-of-sale (POS) system.
• Maintain clean and organized service stations, including stocking glassware, garnishes, and condiments.
• Assist with bussing and cleaning tables as needed to support the team.
• Collaborate closely with bartenders and other FOH staff to ensure seamless service.
• Handle guest concerns in a professional and solution-oriented manner.
• Perform opening and closing duties, including restocking, cleaning, and preparing stations.
• Uphold all health, safety, and sanitation guidelines.

Qualifications

• Must be at least 21 years of age (or the legal minimum age to serve alcohol in the state).
• Valid RBS/Alcohol Awareness Card.
• Current Food Handler Safety Training Card.
• Previous experience in a high-volume restaurant, bar, or hospitality environment preferred.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced setting.

Equipment Used

• Point-of-Sale (POS) system
• QSR/Expo screen
• Beverage, coffee, and espresso machines (if applicable)
• Trays for carrying beverages and food
• Assorted glassware, china, and utensils

Physical Demands and Work Environment

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, and/or physically demanding.

At-Will Statement & Job Description Disclaimer

This position is at-will. Cocktail Servers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, La Popular has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with La Popular. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.