Personal Banker

Job Highlights Title: Personal Banker II Type: Full Time Experience: 2 Years Function: Banking Location: Saint Peters, MO, United States Company: UMB Bank Company Profile UMB Bank (held by UMB Financial Corp.) provides financial services for individuals, commercial, and institutions. Job Profile The bank is hiring a Personal Banker II who will receive extensive training on UMB’s products and services, the sales process, and offering financial solutions. Expect to work closely with UMB leaders, learning from their mentorship and expertise. Education Level High School Diploma or equivalent College degree or military equivalent (strongly preferred) You are bilingual Work Experience 2 years of retail banking sales experience or other relevant experience Duties/Responsibilities Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needs Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing an unparalleled customer experience Creating sales opportunities and growing UMB’s customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing Individually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans, and mortgage referrals Learning processes like transactions, managing a cash drawer, and completing bank documentation that you consistently perform according to industry and legal standards Other duties as assigned Skills/Knowledge/Abilities Ability to learn products, services, and procedures quickly and accurately Ability to obtain an NMLS registration within 90 days Basic math skills and ability to problem solve while operating within established risk parameters/tolerances Communicate compellingly, project a positive image, and enjoy solving problems and creating positive outcomes Demonstrate attention to detail whether completing documents or explaining features and benefits Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships Enjoy coaching others as a sales mentor Expert product knowledge and conversation skills to build upon your customers’ needs and make a true difference in their financial lives Reliable transportation and ability to work branch hours, including weekends and some evenings Strong business development capabilities for proactively growing your book of business by successfully using campaign offers, prospecting leads, and service-to-sales conversations as well as leveraging centers of influence for referrals Thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes Benefits/Perks The company offers competitive benefits such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company-sponsored benefit plan, and much more. Employer’s Statement UMB is an Equal Opportunity Employer. The company considers all applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. #J-18808-Ljbffr