Director of Sales & Marketing

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts.

Overview

Follow your passion all the way to paradise at TradeWinds Resort! Located along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked U.S. Beach, TradeWinds features two destination resorts just 200 flip-flops from one another.

We're proud to share that our management company, Highgate, has been recognized as a 2026 USA TODAY Top Workplaces award winner. When you join the TradeWinds team, you become part of a culture that values passion, collaboration, excellence, purpose, and inclusivity. If you're passionate about creating memorable experiences and making a meaningful impact, we'd love to meet you. Bring your passion to paradise and discover where your career can take you at TradeWinds!

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

Join a company where Our People are at the heart of everything we do.

The Director of Sales & Marketing is primarily responsible for leading and driving top line revenue strategy for traditional sales related segments to include group, volume transient, and catering. The individual will have a proven track record of generating significant group, corporate, association, convention, and social event business for large-scale, full-service resort property. The individual is additionally responsible for staying ahead of market trends, market share movement, and ongoing competitive hotel analysis, while directing the property sales teams (rooms and catering) to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.


Responsibilities

• Responsible for leading and driving top line revenue for traditional sales segments to include group, volume transient and catering.

• Develop and execute a comprehensive group and event sales strategy focused on increasing qualified leads, site inspections, conversion rates, average group rates, banquet revenue, and total account value.

• Assesses and reacts to market trends, market share, and the competitive hotel environment.

• Develop and execute an integrated marketing strategy encompassing digital marketing, social media, email campaigns, public relations, paid media, and strategic partnerships to increase brand awareness, drive qualified group and transient demand, and generate measurable revenue growth

• Develop and implement a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives.

• Build strategic partnerships with Visit St. Pete-Clearwater, destination management organizations, meeting and event industry associations, and regional business organizations to increase resort visibility and qualified group demand.

• Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.

• Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position and a wide array of traditional hotel reporting.

• Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance.

• Monitor group booking pace, definite and tentative business, lost business, lead sources, booking windows, and event profitability; implement corrective actions to achieve or exceed revenue and market share goals.

• Conduct comprehensive competitive set reviews, SWOT analysis and keep tabs on new supply.

• Understand GEO source & ability to develop a plan to penetrate the primary markets.

• Develop/implement key segment strategy and manage key accounts (both existing and target).

• Design effective sales deployment schemes and market assignments.

• Develop sales goals designed to achieve budget and market share targets.

• Manage sales activities and travel schedules.

Qualifications

• Bachelor's degree preferred in Marketing

• At least 3 years' experience as a sales leader, with prior hotel sales experience.

• Proven success leading sales and marketing for a large, full-service resort, convention hotel, or complex hospitality property with substantial ballroom, meeting, catering, and event facilities.

• Demonstrated ability to personally generate, negotiate, and close significant group and catering business, with a measurable track record of achieving or exceeding revenue budgets.

• Experience dealing with/communicating with ownership groups and asset management.

• Proficient in managing/using sales automation (DELPHI) and PMS systems.

• Experience working collaboratively with revenue management.

• Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each.

• Excellent communication and presentation skills.

• Strong interpersonal skills and ability to work in a team environment.

• Ability to direct, lead, train, motivate and drive a direct sales team; and develop a cooperative and competitive team spirit and winning attitude.

• Demonstrated ability to build, coach, and hold a high-performing sales and catering team accountable for measurable production goals, proactive prospecting, and new business development.

• Must be proficient in MS Office including Word, Excel, and Power Point.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on October 14, 2026 and will remain open for at least 75 days.