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Senior Salesforce Admin / Business Analyst - Denver - Onsite

$125k - $135k

Mason Frank International

Senior Salesforce Admin / Business Analyst - Denver - Onsitea0MP900000A0iHp.2Senior Salesforce Administrator / Business Systems Analyst We are seeking a highly capable Salesforce Administrator / Business Systems Analyst to join a growing team and play a pivotal role in enhancing both the usability and functional performance of the Salesforce platform. This position sits at the intersection of business analysis, system optimization, and user experience design, supporting a moderately complex and evolving Salesforce environment.This individual will serve as a strategic partner to business stakeholders, driving continuous improvement initiatives, optimizing workflows, and ensuring the platform delivers a seamless and intuitive end-user experience.Key ResponsibilitiesLead end-to-end UI/UX optimization initiatives across Salesforce, with a focus on improving usability, adoption, and overall user satisfactionConduct detailed discovery sessions with cross-functional stakeholders to gather, analyze, and document business requirementsTranslate business needs into scalable Salesforce solutions, acting as a liaison between business users and technical teamsOwn and enhance core system processes, including workflow automation, collections queues, and user-driven operational proceduresPartner with engineering and integration teams to support enhancements within an API-driven ecosystem, ensuring data integrity and efficient system interoperabilityDrive and coordinate User Acceptance Testing (UAT), including test planning, execution oversight, and stakeholder alignmentFacilitate regular stakeholder meetings, providing updates, gathering feedback, and aligning priorities with leadershipManage delivery workflows through tools such as ClickUp (or similar platforms), ensuring effective tracking, prioritization, and execution of system enhancementsSystem EnvironmentSalesforce Sales Cloud (current), with planned expansion into Service CloudApproximately 100 active users across the platformModerately complex environment with ongoing transformation and enhancement initiativesRequired Experience & Technical SkillsProven experience as a Salesforce Administrator within a dynamic, multi-user environmentStrong understanding of UI/UX best practices within Salesforce Lightning ExperienceHands-on experience with declarative Salesforce tools (Flows, Process Builder, validation rules, etc.)Exposure to Visualforce and/or Lightning Web Components (LWC) is highly desirableExperience working within API-heavy ecosystems, supporting integrations and data flowsFamiliarity with reporting and analytics tools such as Power BI or similar platformsIdeal Candidate ProfileHybrid background combining Business Systems Analysis and hands-on Salesforce AdministrationDemonstrated experience leading discovery sessions and managing stakeholder relationships across multiple business unitsPrior experience within financial services, leasing, or financing environments strongly preferredStrong communication skills with the ability to translate technical concepts into business languageExperience mentoring junior team members or contributing to team leadership initiatives is a plusThis is an opportunity for a proactive and strategic Salesforce professional to make a meaningful impact by shaping both the user experience and system capabilities within a growing organization.US$125,000 to US$135,000 USDConsultants RoleSkills: Salesforce Sales Cloud, Salesforce.comLevel: Senior

Vacancy posted 4 days ago
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