Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my first agency in 2016 and expanded to a second location in 2025. Today, I lead a growing team of 12 across both offices. Before becoming a State Farm agent, I worked in healthcare but wanted a career where I could still make an impact while having the opportunity to build something of my own.

Athletics have also been a big part of my background. I played college football at the University of Tulsa and went on to play minor league baseball. Those experiences helped shape my approach to teamwork, discipline, and personal accountability. Outside of work, I’m a proud husband and father of three.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. As we continue to grow, we want team members to have the opportunity to grow with us and take ownership of their careers.

Our culture is built around trust, independence, and accountability. I’m not a micromanager—I provide the framework and expectations, then trust my team members to structure their day and get the job done. I’m looking for self-starters who are motivated, disciplined, and comfortable taking initiative without needing constant direction. If you thrive with independence and want to be part of an established, growing team where you’re trusted to take ownership of your success, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Trent Wilkins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.