Front Desk Coordinator

Front Desk Coordinator Northwestern Mutual is a rapidly growing, integrated financial services firm. We proudly represent the 165-year tradition of Northwestern Mutual, which has recently been recognized as one of the largest and fastest growing Broker/Dealers in the industry. The rapid growth of our firm brings an opportunity to join one of Northwestern Mutual’s premier teams as a Front Desk Coordinator. General Responsibilities: Specific responsibilities include but will not be limited to: Greet visitors and direct them appropriately Answer, screen and record telephone calls Maintain telephone system and agency directory Train new personnel on how to use the phone system Process incoming and outgoing mail; deliver outgoing mail to Post Office Maintain the reception area Make copies, send and distribute faxes and maintain copy and fax machines Maintain inventory and order office supplies as needed Answer basic policy owner/policy benefit questions Act as administrative support for financial representatives/staff as needed Complete and/or assist with projects as assigned by the Office Manager/Director of Operations Cross-train in other support roles Qualifications: It is recommended that the Front Desk Coordinator/Administrative Support position have the following qualifications: Basic computer and Microsoft Office experience Multi-line phone experience preferred Customer service experience strongly preferred Ability to handle detailed work with high degree of accuracy Excellent interpersonal skills Experience in problem-solving High level of organizational skills Excellent written and oral communication skills Professional office skills Ability to take independent action to make sound decisions Ability to multi-task Ability to be flexible and open-minded. Ability to work effectively with people at all levels #J-18808-Ljbffr