Customer Service Rep, Employee Benefits

Responsibilities Assist the Account Management team with all aspects of account service for all client group sizes. Assist eligibility changes, enrollments, changes and terminations. Process COBRA documents. Provide billing and online portal assistance to clients. Assist with audits. Qualifications Bachelor’s degree preferred. 1+ years of related benefits experience. Demonstrated computer efficiency. Teamwork – Supports everyone’s efforts to succeed. Written communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Demonstrates attention to detail. Compensation and Benefits The expected hourly rate for this position is $23.00 to $26.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International offers comprehensive benefit and total compensation packages which could include health, dental, vision, life, disability insurance, FSA, HSA, 401(k), paid time off benefits, and eligible bonuses, equity and commissions for some positions. Department: Account Management & Service Required Experience: 1-2 years of relevant experience. Required Travel: No Travel Required. Required Education: High school or equivalent. HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr Dormont Manufacturing Co