Interpreter

DAY SHIFT

Mon: 8:30am-5pm

Tue: 8:30am-5pm

Wed: 8:30am-5pm

Thu: 8:30am-5pm

Fri: 8:30am-5pm

Sat: OFF

Sun: OFF

Burbank, CA | Full-Time | Field + Program Office Based

About MDH Network

MDH Network partners with Individuals with intellectual and developmental disabilities, behavioral challenges, dual diagnoses, and forensic involvement to help them live meaningful, self-directed lives through person-centered planning.

With more than 30 residential homes and multiple community-based programs across Southern California, we are in an active growth phase for our community-based programs and strengthening our operational infrastructure to meet increasing demand.


The Opportunity

We are seeking an experienced Vietnamese / Cantonese Interpreter to support Individuals with intellectual and developmental disabilities (IDD) and their families. This role combines field-based interpretation (50%) and office-based follow-up support (50%) from our Program Office in Whittier.

The Interpreter ensures accurate communication between English-challenged Individuals, their families, and program staff during meetings, home visits, and ongoing service coordination. This position plays a critical role in supporting care documentation, person-centered planning, and Regional Center compliance.

What You'll Do

Field-Based Interpretation (Approx. 50%)

• Provide in-person interpretation (English Vietnamese/Cantonese) during:
  • Intake meetings
  • Care meetings
  • Home visits
  • Case management discussions
  • Third party program assistance - on-site
• Interpret sensitive discussions regarding services, behavioral supports, and medical updates
• Maintain neutrality, accuracy, and confidentiality

Program Office Responsibilities (Approx. 50%)

• Conduct follow-up calls to families regarding Individual status and service updates
• Gather information for care documentation and case notes
• Assist with reading and explaining written correspondence in Chinese dialects
• Support program staff in ensuring accurate and complete documentation

What Distinguishes You

Qualifications
• Minimum two (2) years of professional experience in the social services sector and/or professional interpretation experience in community, healthcare, or human services settings.
• Fluency in Vietnamese and/or Cantonese (spoken) required
• Professional English proficiency
• Ability to read Chinese dialects for correspondence support
• Must have reliable transportation to travel to field assignments

Why This Role Matters

Effective communication is essential to person-centered services. Many of the Individuals and families we support rely on Vietnamese or Cantonese as their primary language. Without accurate interpretation, critical information about services, health, behavioral supports, and rights can be misunderstood or inaccessible.

This role ensures that Individuals and families:

• Fully understand their services and supports
• Actively participate in care planning
• Have their voices heard in decisions that impact their lives
• Receive culturally responsive and respectful communication

Your work directly impacts service quality, family engagement, and regulatory compliance. By bridging language and cultural gaps, you help ensure that Individuals receive services aligned with their preferences, needs, and desired outcomes.

This is more than interpretation - it is advocacy through communication.

At MDH Network, we offer a comprehensive benefits package that includes:

A 401k plan with up to a 5% safe harbor company contribution and company-paid group life insurance. And if you choose, you can also elect additional voluntary Life Insurance, Accidental Death & Dismemberment, Long-term Disability, and Critical Care Coverage. We offer education reimbursement, and we provide professional development and training -- all which build your personal and professional net worth!


Comprehensive Medical, Dental and Vision insurance plans and vacation, holiday, and sick pay. What's healthier than taking some time out to take care of you too?

A robust Employee Assistance Program that includes financial, legal, mental health and wellness services and programs. Employee Discounts (access to more family fun to include travel, sporting events, attractions such as theme parks, movie theaters, restaurants, and much more) to recognize and support your emotional well-being and maintain a healthy balance, after all, you need to have fun too!

Compensation:

• Hourly rate of pay: $28.00 - $34.00
• Final compensation will be based on experience, scope, and qualifications, in compliance with California pay transparency requirements.
• This role primarily operates Monday-Friday

MDH Network, Inc. and its affiliated companies are Equal Opportunity Employers and consider all qualified applicants without regard to protected status under applicable law.

DAY SHIFT
Mon: 8:30am-5pm
Tue: 8:30am-5pm
Wed: 8:30am-5pm
Thu: 8:30am-5pm
Fri: 8:30am-5pm
Sat: OFF
Sun: OFF