Branch Manager

Branch ManagerNewark, California, United States Logistics Branch Manager – Japanese bilingual in Newark, CaliforniaSalary: $80,000 – $90,000 (DOE)Employment Type: Full-Time, ExemptLocation: Newark, CAPosition OverviewA well-established international logistics company is seeking a Branch Manager to lead and oversee operations at its San Francisco location. This role manages multiple service lines including freight forwarding, relocation services, and warehouse operations. The Branch Manager will be responsible for supervising staff, maintaining service quality, managing client relationships, and supporting business expansion.The ideal candidate brings strong operational leadership experience within logistics, freight forwarding, relocation services, moving services, or warehouse management.Key ResponsibilitiesOversee daily branch operations including international and domestic freight forwarding, relocation and moving services, and warehouse operationsManage end-to-end logistics coordination including shipment handling, storage, transportation, and relocation project managementSupervise and develop branch staff, ensuring productivity, training, and performance managementCoordinate with domestic and overseas partners, carriers, vendors, and customers to ensure smooth service executionManage relocation and moving service operations including household goods coordination, scheduling, and customer service supportOversee warehouse activities including inventory control, receiving, storage, and distribution operationsEstablish and improve operational procedures to enhance efficiency, service quality, and safety standardsSupport client relationship management and assist with business development initiativesMonitor branch financial performance including budgeting, cost control, and reportingEnsure compliance with import/export regulations, transportation standards, and company policiesResolve customer and operational issues in a timely and professional mannerCollaborate with regional and headquarters leadership to align business strategies and operational goalsQualifications5+ years of experience in logistics, freight forwarding, relocation/moving services, or warehouse operations2+ years of leadership or supervisory experience preferredStrong knowledge of international shipping, supply chain processes, or relocation service coordinationExperience managing multiple operational functions and service linesStrong organizational, communication, and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office and logistics or warehouse management systemsPreferred Qualifications Experience managing household goods relocation or corporate relocation servicesExperience overseeing warehouse or distribution center operationsBilingual ability (Japanese-English or other Asian language skills preferred)Experience supporting branch setup, expansion, or operational growth initiativesBenefitsHealth, Dental, and Vision InsurancePaid Time Off and Company Holidays401(k) PlanCareer Growth Opportunities within a Stable and Expanding Organization