Customer Service Representative
Pacer Group
Title: Customer Service Representative
Location: Hattiesburg MS, 39401
Job Type: 12 months
PayXXXXXXXXXXX hourly on W2
Shift: (Our core business hours from 7am to 7:30 pm MF but we are responsible for customer operations 24 hours a day; 7 days a week;
Position Summary
Location: Hattiesburg MS, 39401
Job Type: 12 months
PayXXXXXXXXXXX hourly on W2
Shift: (Our core business hours from 7am to 7:30 pm MF but we are responsible for customer operations 24 hours a day; 7 days a week;
Position Summary
- Our team of Customer Service Representatives assists customers in person at our Business Office. We value our customers and are looking for team members committed to delivering world-class value in every customer interaction.
- Discuss starting, stopping, or transferring electric service
- Explain payment options and offer personalized energy-related products and services
- Report emergency situations
- Address other general inquiries
- Excited to be part of a team
- Naturally curious and take pride in resolving issues
- Kind, efficient, empathetic, and resourceful
- Willing to make important decisions
- Excellent problem-solvers
- Dependable and resilient
- Self-aware and driven to take ownership of their career
- Computer-savvy, proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Explain billing issues and identify causes of high bills
- Initiate, establish, transfer, and disconnect electric service while offering appropriate products/services
- Handle general customer inquiries and XXXX discussions
- Educate customers on energy usage and payment options
- Assist customers with self-serve payment arrangements
- Answer complex credit and billing inquiries
- Investigate high bills, analyze customer credit status, quote amount due, and offer solutions
- Process service orders and respond to service/XXXX questions
- Update and maintain customer Personally Identifiable Information (PII)
- Adhere to established policies, procedures, and quality standards
- Report service disruptions, system outages, and technical issues
- Provide solutions to unstructured problems requiring conceptual thinking
- Clearly document all customer interactions
- Meet individual performance metrics including call handling and call quality
- Adapt to a 24/7 working environment with shift changes due to business needs
- Work required overtime and fulfill on-call obligations
- Maintain knowledge of all company products and services
- Ensure security of customer records
- Participate in activities to improve customer satisfaction and business performance
- Manage peer relationships in a manner that fosters trust and teamwork
- High school diploma or GED equivalent required
- Reliable, committed, and customer-focused
- Excellent interpersonal, organizational, and multitasking skills
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Hattiesburg, MS vacancy
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Hattiesburg, MS12 hours ago- ...Job Description Job Description Company: Hattiesburg Medical Supply Position: Customer Service Representative Position Reports to : Customer Service Supervisor/Manager Position Summary As a Customer Service Representative, you are a direct point of contact...SuggestedWork at officeMonday to FridayShift work
Hattiesburg Medical Supply
Hattiesburg, MS11 days ago - ...in a dynamic environment and love connecting with people, we'd love to have you on our team. Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time...SuggestedHourly payPart time
Crunch Fitness
Hattiesburg, MS2 days ago - ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...SuggestedStart working todayLocal area
U-Haul
Hattiesburg, MS2 days ago - ...equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 16 years of age...SuggestedFlexible hoursNight shift
Palm Beach Tan
Hattiesburg, MS6 hours ago $10 - $15 per hour
...Crunch Fitness Customer Service Representative Join one of the fastest-growing fitness brands in the United StatesCrunch Fitness! At Crunch, we're more than a gymwe're a community built on energy, inclusivity, and results. We offer real opportunities for career growth...Hourly payPart timeCrunch Fitness
Petal, MS2 days ago- Responsibilities Provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment. Provide technical assistance and support for incoming calls and issues related to computer systems, software, and hardware...Work experience placementRemote work
- ...Job Description Job Description Customer Support Representative PrideStaff is seeking a Customer Service Representative on behalf of one of our local, Hattiesburg-based clients! You will be responsible for helping customers by providing product and service information...Permanent employmentTemporary workLocal area
PrideStaff
Hattiesburg, MS21 hours ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Hattiesburg, MS2 days ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Hattiesburg, MS2 days ago $50k
...Account Service Representative Our vision is to be the best at what we do. Our mission is to improve lives through technology. "Customer Inspired" isn't just our sloganit's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace...Full timeInternshipFlexible hoursAfternoon shift- ...Receptionist/Patient Accounts Representative The Receptionist/Patient Accounts Representative (Receptionist/PAR) functions as an intermediary between staff, patients, peers, and visitors. The Receptionist/PAR is responsible for maintaining the organization of the medical...Work at officeMonday to Friday
Hattiesburg Clinic
Hattiesburg, MS12 hours ago - ...Patient Account Representative The Patient Account Representative plays a crucial role in... ...smooth operation of patient financial services and fosters positive relationships between... .... Previous experience in a customer service or patient account role, preferably...Full timeMonday to Friday
Southern Bone and Joint Specialists P.A
Hattiesburg, MS2 days ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Hattiesburg, MS12 hours ago- Raising Cane's - 3703 Hardy Street - Responsibilities: Take orders from customers and process payments; Assemble orders and deliver food to customers; Clean dining area and tables; Provide quick and friendly service; Communicate effectively with customers
Raising Cane's
Hattiesburg, MS12 hours ago - ...Dollar Tree - 1868 Old Hwy 24 - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise...
Dollar Tree
Hattiesburg, MS1 day ago - ...working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account...Contract workRemote work
Insurance Office of America
Hattiesburg, MS21 hours ago $15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Hattiesburg, MS4 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Hattiesburg, MS2 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Hattiesburg, MS4 days ago$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill
Hattiesburg, MS2 days ago$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Runnelstown, MSmore than 2 months ago$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Hattiesburg, MS4 days ago- ...Description Job Description BASIC PURPOSE OF POSITION: To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment. DUTIES OF POSITION: Meets the needs of customers and employees by...Immediate start
$65k
...across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound... ...for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets...Full timeFlexible hoursEverett and Associates
Petal, MS12 hours ago- ...Inside Sales Representative Do your friends and co-workers refer to you as a people person... ...will be the initial contact with current customers as well as prospective customers in our... ...pride ourselves on the best customer service in the Sign Industry and to prove it we...Worldwide
- ...high school diploma and be proficient with basic technology. Flexibility to work various shifts, including mornings and weekends, is required. This position offers a chance to be part of a passionate team dedicated to enhancing customer experiences. #J-18808-Ljbffr...Shift workDay shift
Ulta Beauty
Hattiesburg, MS12 hours ago - ...Service Sales Representative - First Aid and Safety Location: Hattiesburg, MS, US, 39401 Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing...Full timeLocal areaShift workDay shift
$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Hattiesburg, MS2 days ago- ...provide assistance and support in a fully remote environment. The ideal candidate will help maintain clear communication, assist with service coordination, and ensure a structured process for client support. This role offers flexibility in scheduling and requires reliable...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- client service representative Hattiesburg, MS
- export customer service representative Hattiesburg, MS
- customer solutions specialist Hattiesburg, MS
- client service officer Hattiesburg, MS
- client solutions specialist Hattiesburg, MS
- service agent Hattiesburg, MS
- work from home customer service associate Hattiesburg, MS
- customer service representative data entry Hattiesburg, MS
- customer support representative Hattiesburg, MS
- customer associate Hattiesburg, MS