Client Project Manager

Company Highmark Health Job Description

JOB SUMMARY

Work Arrangement: This role offers a hybrid work model for candidates residing within 50 miles of our Pittsburgh or Camp Hill offices, requiring in-office work Tuesday through Thursday. All other candidates will work remotely. This role is responsible for the successful planning, execution, and delivery of projects, ranging from mid-size to large individual initiatives. The individual in this role will lead all aspects of the project lifecycle, from initial concept to final delivery, ensuring projects are completed on time, within budget, and to the required quality standards. This includes managing resources, mitigating risks, and fostering effective communication among stakeholders. The role requires a high degree of organizational skill, proactive problem-solving, and the ability to manage multiple priorities simultaneously.

ESSENTIAL RESPONSIBILITIES

Strategic Planning & Execution: Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments. Proactively identify and mitigate potential project roadblocks. Scope Management: Define and manage project scope, ensuring all deliverables align with business objectives. Manage changes to scope effectively and efficiently. Resource Management: Allocate and manage project resources (human, financial, and material) effectively to optimize performance and meet project deadlines. Stakeholder Management: Build and maintain strong relationships with key stakeholders, communicating project progress, addressing concerns, and managing expectations. Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues, implementing appropriate corrective actions. Maintain a detailed RAID log. Reporting & Documentation: Prepare and deliver comprehensive project status reports, maintaining meticulous documentation, including project plans, meeting minutes, project artifacts, and approvals. Team Leadership & Collaboration: Lead and motivate project teams, fostering a collaborative and productive work environment. Quality Assurance: Implement quality control measures to ensure projects meet defined quality standards. Other duties as assigned or requested

EDUCATION

Required Bachelor’s degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree Preferred None

EXPERIENCE

Required 3 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently Proficiency in project management software (e.g., MS Project, Jira, Asana, etc.) Preferred Experience in project management in the healthcare or health insurance industry Experience using a range of project methodologies (Agile, Waterfall, etc.) LICENSES or CERTIFICATIONS Required None Preferred Project Management Professional (PMP)

SKILLS

Strong understanding of project management principles and best practices. Excellent analytical, problem-solving, and decision-making skills. Exceptional written and verbal communication skills, including the ability to present information clearly and concisely to diverse audiences. Strong organizational and time management skills, with a demonstrated ability to prioritize tasks and manage competing demands. Language (Other than English) None Travel Requirement 25% - 50% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum $72,700.00 Pay Range Maximum $116,600.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Notice Employees, Contractors, and Applicants Notice #J-18808-Ljbffr Highmark Health