Product Designer

An Introduction to Primer

Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations. Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies. Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.

What Will The Role Involve?

• Design and deliver end-to-end product experiences — from low-fi sketches to high-fidelity prototypes
• Validate design decisions through both qualitative and quantitative research methods
• Collaborate with PMs, engineers, and wider teams to solve complex problems using first principles thinking
• Craft simple, accessible, and visually polished experiences that put the user first
• Champion and contribute to our design system to ensure consistency and scalability
• Work closely with engineers to bring designs to life — balancing polish with pragmatism
• Facilitate workshops and design thinking sessions to unlock ideas and align teams
• Thrive in a fast-moving, highly collaborative product environment

What Are We Looking For?

• Experience owning and driving product design solutions
• Strong understanding of best practices for turning complex flows into intuitive experiences
• Sensitivity to user needs — backed by enthusiasm for testing and data
• Excellent communication and collaboration skills across product and engineering
• Data-informed mindset — confident using analytics, A/B testing, and insights to guide decisions
• Experience contributing to and maintaining a design system
• Skilled at facilitating workshops and engaging stakeholders in the design process
• Curious, creative, and eager to grow in a high-performing design team

You May Not Like It Here If:

• You enjoy working in an office setting; we are remote-first and always will be!
• You are not comfortable with shifting context and navigating ambiguity

A Typical Interview Process

• An initial intro call with a Talent Partner
• An interview with the Hiring Manager
• Challenge Stage - Contextualised to the role
• A final, values-alignment interview

What's The Culture Like At Primer?

We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants. We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities. The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.

Our Benefits

We are fully remote and globally distributed; and have been since day one Competitive share options Uncapped holiday, with 25 days minimum to be taken Co-working space access across major cities Workations & Company Retreat The best equipment for your role £500 towards your home office setup Generous learning budget Private Medical Insurance A broad set of additional perks and benefits (depending on location)

Don't Meet Every Single Requirement?

At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.