Regional Sales Director, Immunology - Northeast Region
MSD
We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join our US Immunology Sales organization and help us deliver clinical product information, educational materials, and clinical training programs to healthcare providers and systems, ultimately achieving better patient outcomes in their communities. We are seeking an experienced sales leader for the East Region of the United States for our Immunology Sales organization. The Regional Sales Director, also known as the Director of Commercial Operations (DCO), is a second-line people leader responsible for leading a team of District Managers (Customer Team Leaders), who in turn lead field sales representatives across the region. The DCO is accountable for the performance, development, and business results of both the District Managers and their teams, including talent selection and development, strategic planning, resource allocation, ownership of the customer experience, and P&L management for the assigned region. This is a field-based sales leadership position that is responsible for the Northeast Region of the United States. Travel is required to fulfill the responsibilities of the role. Lead, recruit, develop, and retain a high‑performing regional team to execute approved customer engagement strategies that achieve business objectives. Own the customer portfolio and overall customer experience, ensuring delivery of accurate and trusted communications across all team touchpoints. Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies. Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals. Provide input to set annual financial goals for the assigned customer base. Ensure compliance with company policies, business practices, and regulatory requirements. BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry. At least 3 years’ experience building and managing customer relationships. Resident of the region with the ability to travel up to 50%, including overnight trips within the assigned territory. Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations. Track record of building and developing high-performing teams; strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams. Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline. Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including proven success in competitive markets and product launches. #Account Management, Account Management, Account Openings, Accounts Development, Account Strategies, Business Acumen, Business Development, Business Growth Strategies, Business Management, Clinical Research, Customer Management, Customer Relationship Building, Customer Relationships, Financial Goal Setting, Goal Setting, Inbound Phone Sales, Managed Care Marketing, New Product Launch Strategies, People Leadership, Pharmaceutical Sales, Policy Compliance, Regulatory Compliance, Relationship Building, Relationship Management, Sales Forecasting {+ 9 more} Preferred Skills: US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.USA - REMOTE - REMOTE An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. Please, no phone calls or emails. Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 50% Flexible Work Arrangements: Remote Shift: Yes Hazardous Material(s):
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