Residential Program Manager

A Great Opportunity /$48,000 per year / Full Time/ On Call required At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Responsibilities may include: Ensure that the individuals we serve are receiving quality services and are engaged with the community. Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc. Use behavioral health interventions to improve outcomes for individuals served. Assist in the ongoing development of behaviour support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behaviour support. Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place. Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services. Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts. Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team. Requirements for this position include: High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field. Strong customer service and communication skills. Supervisory or management experience. Displays strong communication skills and possess excellent decision-making and time-management skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). #J-18808-Ljbffr ViaQuest