Eligibility Specialist

Florida Department of Children & Families - Office of Economic Self-Sufficiency Description This is a professional position assigned to the Office of Economic Self‑Sufficiency. The position provides back‑up to the unit’s supervisor in day‑to‑day duties which include but are not limited to reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and providing training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice. Annual Salary $37,035.96 (Internal salaries determined by DCF salary policy) Typical duties Performs quality management system reviews as assigned. Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely. Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified. Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures. Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad‑hoc reports, and Medicaid file resolution. Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments. Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures. Location FT LAUDERDALE, FL, US, 33309 Nearest Major Market: Fort Lauderdale. Nearest Secondary Market: Miami Important hiring information IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT View phone number on click.appcast.io. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr