Senior UX Designer

HonorVet Technologies is a Service-Disabled Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring.

Job Title: Senior UX Designer
Location: Des Moines IA, 50309 (Hybrid)
Duration: 08 Months (Possible Extension)

Job Description:
We are seeking a highly skilled, communication-focused Senior UX Designer / Researcher to join our digital modernization team. We are looking for a dedicated user experience and user research specialist. Front-end development skills are entirely optional, though any coding ability serves as a welcome asset. In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization.

Key Purpose:

• Pure UX research and design role. No coding expected.
• Graduates of ISU HCI (Human Computer Interaction) program highly desired.
• Primary Focus, UX research, User-centered design, User journey mapping, Wireframes and prototypes
• Design recommendations
• First Accessibility design
• Design documentation and annotations
• Required Skills
• Advanced Figma
• UX research methodologies
• User flow creation
• Prototyping
• Accessibility (WCAG)
• Stakeholder collaboration
• Design documentation
• Preferred Experience
• Heat maps (Crazy Egg, Hotjar, etc.)
• Card sorting
• Usability testing
• Nielsen Norman Group training
• Google UX Certification
• Formal UX/HCI education
• Research Experience Desired:
• Heat maps
• Crazy Egg or similar analytics tools
• Card sorting
• User behavior analysis
• Data-driven design recommendations
• Screening Priorities
• UX research experience
• Figma proficiency
• Accessibility knowledge
• Design thinking methodology
• Analytics-driven recommendations
• No Coding Required
• No .NET
• No SQL
• No front-end development

Key Responsibilities:
User Experience Research:

• Design, plan, and execute formal user experience research to evaluate complex workflows, ensuring applications are intuitive and efficient for internal stakeholders and staff.

Usability Testing:

• Moderate hands-on user testing sessions and run usability labs to actively identify and resolve
  workflow friction.

Heuristic Evaluation:

• Audit early layouts and interfaces against usability best practices and design standards.

User Journey & Persona Mapping:

• Translate complex enterprise data reporting and environmental workflows into clear,
  intuitive user journeys and behavioral personas.

Information Architecture:

• Structure massive, data-heavy reporting categories logically using techniques like card sorting.

Accessibility Alignment:

• Integrate digital accessibility from the ground up, aligning design systems and user research
  with WCAG standards to ensure digital services are universally accessible to all residents.

Collaborative Design:

• Partner with our lead Architect to scale technical user experience and research practices across
  multi-agency initiatives, chatbot interfaces, and global projects.

Clear Communication:

• Collaborate effectively with cross-functional agency teams, product owners, and technical stakeholders to clearly articulate design findings and research data.

Required Technical Skills & Qualifications:
Senior UX Design Expertise:

• Extensive experience designing responsive web application interfaces, wireframes, and interactive prototypes.

Specialized UX Research Skills:

• Demonstrated mastery in moderating user testing sessions, executing usability labs, performing heuristic evaluations, mapping user journeys, and managing information architecture.

WCAG 2.2 Level Mastery:

• Practical knowledge of implementing WCAG 2.2 Level requirements, focus management, keyboard navigation mechanics, and color contrast principles within visual layouts.

Strong Communicator:

• Ability to clearly explain user research insights, interface design choices, and usability standards to technical team members, developers, and agency stakeholders.

Preferred Qualifications:

• Front-end engineering experience writing semantic HTML5 and modern, responsive CSS/SASS.
• Experience integrating interface designs into Angular or MVC .NET framework environments.
• Experience utilizing or extending the U.S. Web Design System (USWDS).

Required Skill sets:

• User Experience Research, Usability testing,

• Usability labs, Heuristic evaluation, User journey mapping, Persona
• development, Information architecture, Card sorting, Wireframing, Interactive
• prototyping, UX design, WCAG 2.2 Level compliance, Focus management,
• Keyboard navigation mechanics, Color contrast requirements, Accessibility
• auditing, technical communication, Design system vs usage.

"If you are interested, feel free to reach out to me directly at View email address on click.appcast.io or call/text at View phone number on click.appcast.io."