Sales Support Associate III

Sales Support Associate The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Key Responsibilities Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance. Serve as a brand ambassador internally and in the local market; support social media engagement. Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy. Suggest add-on products, promote gift cards, and capture customer information where permitted. Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness. Manage stock levels, replenish sales floor, and execute visual merchandising updates. Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed. Maintain housekeeping standards and adhere to Loss Prevention guidelines. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Requirements 1+ years of previous retail experience (cashier/stock experience, sales, etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie-talkie, understand and read price and product release sheets. Strong attention to detail and organizational skills. Ability to multitask in a fast-paced environment. Excellent communication and customer service skills. Strong English language proficiency (for EU). Schedule & Physical Demands Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays). Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Equal Opportunity & EEO Statement Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. Benefits Medical insurance Dental insurance Vision insurance

401 (K)

Paid Paternity and Maternity leave Commuter Benefits Disability insurance Tuition assistance Base Pay Range $15.00-$21.75. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. #J-18808-Ljbffr Tapestry, Inc.